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January 2024 by lynn
The service here was great they did my oil change fast. I have been here multiple times and will continue to bring my car here
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December 2023 by Niaja Rae
Thank you to Pete & the Kwik Kar team ! I needed a state inspection and called as I was passing by before work and they got me in immediately and took care of my cars needs . The genuine hospitality care concern & knowledgeable information Pete shared with me as I inquired about the next steps was greatly appreciated. Happy Holidays !!
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December 2023 by Devin P.
I had brought my car in for a relatively simple issue, but the problem persisted even after they claimed it was fixed. When I brought my car back, they were defensive and insisted the new issue wasn't related to their work. It took an additional two visits and unnecessary expenses before my car was finally running correctly.Moreover, their pricing was exorbitant. After comparing with other local shops, I realized I had been significantly overcharged for parts and labor. The lack of transparency in their billing process was alarming, and when I questioned the charges, the explanations were vague and unsatisfactory.
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November 2023 by Doe Mohamud
Recently, I had to replace the rear tail light on my Toyota Corolla. My wife and I spoke with Dennis and Alfredo, who were very helpful in explaining what the issue was with our tail light. They gave us recommendations on where to order replacement car parts, and Dennis replaced the entire tail light for free. Would highly recommend coming to the Kwik Kar on 8716 Ohio Drive.
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November 2023 by Ammi G
Amazing! I just go my car inspected. I was in and out in no time. Great customer service! This is my go-to place to take my car for oil changes and inspections, for sure.
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November 2023 by Khadija Haji
Thank you so much to you all for your wonderful service, knowledge, willingness to explain, and kindness. My husband and I truly appreciate it and will continue to come here for inspections/other things. Truly appreciate all of y’all’s help.
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November 2023 by Kenya Jones
Can’t speak highly enough of this place!! Gabriel had the absolute best customer service and took the time to explain everything to me so patiently and clearly. He was the absolute sweetest and I will be taking my car nowhere else but to them! Thank you Gabriel
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November 2023 by Schrelle T.
Excellent service! This is my go-to place to take my vehicles for services like oil changes and inspections. I was in and out of there in no time!
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November 2023 by Marcus L.
Very fast, reliable and efficient! I would HIGHLY recommend anyone go there for car repairs! The staff is very friendly and knowledge about the repairs made. Made me feel great about using them for repairs! I felt a great value, for my time and money!
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November 2023 by Ruvimbo sakky
Ommmggg! Where do I begin?! If this is not the best car shop in Plano or North Dallas then I don’t know what is!! Pete, the manager’s customer service is above and beyond. After a long day of driving with a Tire that almost tore up in half while I was driving on highway 121 on my way to McKinney. I needed to replace my tire with a donut spare. I googled the nearest mechanic shop and Kwik Kar lube & tune on Ohio dr Plano came up. Tell you what?! Long story short, it was the best decision I made. They care so much for all their customers. After Pete(manager) and another great guy helped me put my donut tire on along with pumping in some air, I asked how much I needed to pay.. Pete the manager told me that the service was free? It’s very rare to get ANYTHING for free these days.. and they did it! Free of charge with a great attitude along with it! I will definitely bring them more business in the future and I highly recommend this business!! Easy 5 star customer service experience ⭐️
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November 2023 by Nardy Joseph
Alfredo and Dennis were really kind and helpful. I don’t speak car at all but they were able to help me understand what the issue was and fixed it in under 30 mins. They even helped me secure my bumper that was hanging off! I would definitely go back I and I would recommend to others!!
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November 2023 by andre garza
Alfredo went above and beyond. It was raining and my windshield wiper flew off and it became dangerous to drive. I pulled over to the Kwik Kar. Alfredo replaced my wiper in less than a couple of minutes, I was back on my way home safe and sound!
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October 2023 by Michael chi
The service here was great. The manager Dennis was very helpful in getting mine car fix and fast. I didn’t have to wait for a long time.
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August 2023 by Rob Lara
I had the misfortune of having my boat axle go out. I pulled into kent kwik and immediately all staff was assisting me with moving the boat to a safe spot to await the tow truck. Manager assisted me with calling the tow truck. I will forever be in your debt sir! Glad to know there are still kind and helpful people out there!Services: General repairs & maintenance
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August 2023 by Ivan Yi
Went in and asked for an oil change and an inspection. They tried to tell me I had to get this and that fix (when I dont) and told me it would be $500. What they don’t know is I already got the car fixed up and looked at before I went in. If I didn’t I probably might have fallen for it, but I was aware of what needed and didn’t need to be done. I told them I just needed the oil change and inspection and the guy started to argue with me saying I “had to” then went as far as to ask me how much money I had. Very rude. Not sure how this place got the reviews it has but if you don’t wanna bother having someone argue with you or waste your time and try and scam you, go somewhere else. If you don’t know much about your car and aren’t sure if they’re gonna upcharge you then go through a connection you know. There’s probably 10s of honest customers coming in for an oil change and end up spending $500 instead. Based off my experience, the mechanics manipulate the situation and pressure you here.
