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January 2024 by Grace Shiller
So thankful for the team at Kwik Kar! While driving to work this morning several alarming lights came on. I pulled into the Kwik Kar and explained what had happened and they said it could just be the sensors acting up on this rainy day, but they would run the codes for me to find out. They were able to tell me which codes my car was throwing and since it was the transmission that needed work, they suggested a transmission place that would be able to rebuild it instead of just replacing it. They also didn’t charge me anything for the help. Thank you for making my stressful day a little bit better!
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December 2023 by Jenan Txxx
Alright, so I came for oil change, and only for oil change. I was waiting in the lobby room and they suddenly called me out and showed me my air filter and cabin filter. They pulled out both without my permission and tried to sell me more services. I refused and they left dirty marks on my drawer which took me quite some time to wipe off. This service is worse than I ever experienced and I also don't like people opening my drawer without my permission cuz I usually keep important stuff in that passenger drawer. Never coming back again for sure.
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December 2023 by e red
Anouar and Khaled were very professional and helpful, provided excellent service!
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December 2023 by Naresh Kumar
Groupon Nightmare at Kwik Kar Lube & Tune, Independence Parkway #1405, Plano, TX: BUYER BEWARE!"I recently had the unfortunate experience of getting an oil change at the nearest Kwik Kar Lube & Tune, Independence Parkway #1405, Plano, TX, and it was nothing short of a disaster.I believe mechanic was Mahommad (African person), DON'T TRUST HIS WORKS and SERVICES, CHEATER AND THEIF.From start to finish, the entire process was marred by incompetence and what I can only describe as blatant attempts to cheat me even though I purchased Groupon coupon at this Kwik Kar Lube & Tune, Independence Parkway #1405, Plano, TX location, after arriving here they said Engine flush is needed even though it is very good condition, added two more choices on their own like coolant fluid flush and engine oil flush.When I questioned the staff about the unexpected charges, they offered vague and unsatisfactory explanations, leaving me feeling cheated and taken advantage of. It's disconcerting when a company resorts to deceptive practices, especially when customers are expecting a straightforward and honest transaction, especially when using a coupon.The lack of integrity in their business practices and the substandard service make Kwik Kar a place to avoid at all costs. Save your money, time, and peace of mind by seeking an honest and reputable auto service elsewhere.This is HORRIBLE customer service.
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November 2023 by Cody Cominsky
Great experience with this Kwik Kar Lube & Tune location today. Forever grateful for Yusuf for going above and beyond to make sure my needs were met. They were also very quick and efficient with their work.
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November 2023 by Chris Stolp
Bouba was awesome. We took our Mustang in for the 100k maintenance and a state inspection. Top notch service. Would recommend to anyone. Thank you.
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November 2023 by Ashley L.
Literally the best experience I've ever had at a car place!I came in and they immediately got started, he made me the best coffee ever & most importantly so honest and didn't try to get me to get anything extra!And had the best conversation while waiting for my car, honestly the nicest guys you will come across. So happy I found this place today.
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November 2023 by Rubi Deslorieux
Brought my G37 in for an oil change and other fluid services , etc. Yusuf, James and the rest of the team did a fantastic job overall!Right from the beginning Yusuf was attentive to details and cognizant about my concerns on the cost side since my previous repair place was always expensive and the quality was not there. He advised me to have all the work done—which they would complete by the afternoon—and provided me with a loaner vehicle.Yusuf quoted me a reasonable price and they proceeded with the repairs.When it turned out that there was an additional repair required he did not back down on price! Excellent work, great value and professionalism. I will definitely be back for further future repairs. I highly this Kwik Kar location at 6916 Independence Parkway in Plano.Services: Air & cabin filter replacement
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September 2023 by Ame G
I went in for a last min oil change. People were nice, showed me the computer screen they could walk me thru oil options & prices. I was able to get in & out with-in 45 mins. Prices for Oil change are comparable with other places. Cleaned the corrosion on my battery They mentioned and showed me a serious tire issue I had, which I was very grateful, but the cost to replace was double where I ended up taking my car too. Also I had to pull my own car in and out of the mechanic bay which I've never had to do before so not sure if that's the SOP there.Services: Battery
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September 2023 by Mohammad Sadiqi
Very rude manager and unprofessional employee( Mahmood) he changed my car’s oil and lost the led, at the same time he took off the air filter and cabin air filter I brought the new ones from walmart he installed them so i left after one hour I noticed that alot of dust is coming in the car through the A/C vents i went back there they checked it the manager said where did you install them, someone installed them in the wrong side that’s why the dust comes in, i said that is not someone, that is Mahmood your employee he said get the (f…) out of here.
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August 2023 by Abdul Aziz
I had an outstanding experience with Mechanic Abubaker! He performed a car inspection for me, and I was impressed by how quickly and efficiently he handled the task. His dedication and hardworking nature were evident throughout the process. Not only did he complete the inspection with expertise, but he also showcased extensive knowledge about cars and their inner workings.I highly recommend Mechanic Abubaker to anyone in need of car services. His skills, professionalism, and friendly demeanor make him a top-notch choice for all your automotive needs. I will definitely be returning to him for future services, and I encourage others to go to him as well. You won't be disappointed with the level of care and expertise he provides!
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August 2023 by Jamie “Slightly-Mad Science” Nichols
Update: Kwik Kar reimbursed me for the cost of having my car repaired. Pleased to see they stand by their work. Edit: the issue was that they swapped the radiator fill caps (there are two). One is labeled to NOT put on the reservoir and they did, which causes fluid to spray out when it got really hot, and then air got into the system and it would empty most of the fluid. This caused the engine to rapidly overheat and ruin the thermostat. Repairing the damage to my car cost $1200.Before last week I could let my car idle in 105 degree weather with the AC cranked for up to an hour with no issue. They did a coolant flush and now after 45 minutes in the same situation it dumps coolant everywhere and the car won’t run until I refill it. I took it back twice for them to look at, both times they claim there was air in the system they needed to bleed off and give it back only for it to happen again. When they “tested” it the temp was lower and the AC was turned down.
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August 2023 by Tayla Ross
DO NOT GO HERE!!!!I found a groupon at for front and rear brake pad replacement at this kwik kar location. I called to make sure they had the parts for my car before I brought the groupon and the guy said don’t buy the groupon, we’ll match the price and we do have the parts available. I went and waited an hour to get service and an hour for the service. My total with the match price plus tax was $190… it’s been less than 30 days and my brakes have been squeaking and sounds like grinding. I called them and said “I got my breaks done two weeks ago and now they are worse than when brought my car into you guys.” The guy immediately responded by saying, “if you brought a groupon there is no warranty so we can’t help you.” He didn’t ask for ny name or anything… I told him that I never brought the groupon, but they did match the price. He said that’s the same thing.I got off the phone with him and went to another mechanic shop for them to check my brakes an low and behold, I was told my front and back brakes needs to be changed immediately and I need my back rotors changed now. Smh!These guys took my money and did absolutely no work.Service: Brakes
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August 2023 by Teryo T.
Beware of coupons, they will not save you any money. They don't have posted prices. They will still charge you full price. When you call over the phone, they quote you a different price and when you get there, a different and higher price. DISHONEST!!!
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August 2023 by Tayla R.
DO NOT GO HERE!!!!I found a groupon at for front and rear brake pad replacement at this kwik kar location. I called to make sure they had the parts for my car before I brought the groupon and the guy said don't buy the groupon, we'll match the price and we do have the parts available. I went and waited an hour to get service and an hour for the service. My total with the match price plus tax was $190... it's been less than 30 days and my brakes have been squeaking and sounds like grinding. I called them and said "I got my breaks done two weeks ago and now they are worse than when brought my car into you guys." The guy immediately responded by saying, "if you brought a groupon there is no warranty so we can't help you." He didn't ask for ny name or anything... I told him that I never brought the groupon, but they did match the price. He said that's the same thing.I got off the phone with him and went to another mechanic shop for them to check my brakes an low and behold, I was told my front and back brakes needs to be changed immediately and I need my back rotors changed now. Smh!These guys took my money and did absolutely no work.
