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February 2024 by Bruce A.
Unprofessional staff. Refused to check me in for my appointment . Extremely RUDE Sasha at the front desk told me to leave or she would call the police!
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February 2024 by Natalia Williams
I came in for a new employment drug test and the lady sent me away because I had my 5month old son. I asked if I could use the bathroom and keep him outside the door and I can finish everything else? I am a single mother with no support system around. She said no and ignored me. I called called corporate and they apologized and was in disbelief that I was sent away. I went to Quest instead. They literally had my son outside the door and it took less than 5 minutes! And we completed everything. What’s the protocol for single parents ?! Never again
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January 2024 by Aimee McCall
Posted hours say you are open until 4:30pm. I arrived at 4:22 to find the door locked and no one coming to door when I knocked. I am a health professional who needed to drop off a specimen. Terrible customer service.
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January 2024 by Daisy Meow
If you need frequent bloodwork this is the place to go, they know where to stick the needle and get it right the first time, you’ll be in and out in 15, always a short wait even w so many people in the lobby, very experienced ?
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January 2024 by Mayil S
Got here before the closing time and was told drug screening is shut down before close timeGo figure
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January 2024 by YOUHEARDITFROMZ!
This location front desk Julie Guerrero hispanic lady stole my ID. She took it never gave it back ,blamed it on me and didn’t even want to face me. I’m a 26 year old woman with great memory. I would’ve known if you gave it back to me. I wouldn’t recommend location ID’s are frequently missing at location.
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January 2024 by Eric Sabo
So many bad reviews about hours etc.. in a lab setting it’s never the smartest idea to go right before closing. To you yes, it’s just a simple draw, but there is about 30 minutes worth of work on 1 single patient after the draw has happened. These people that work these locations are consistently short staffed and under paid and see about 200 patients a day and have problems of their own as well..
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January 2024 by Ciera Stampley
I had made an appointment in advance to get blood work and when I showed up along with others, they were closed. Disappointed...next available appts aren't until February.
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January 2024 by Lu Santos
Amazing experience I had here. Easy check in and great customer service. I was there less than 10 minutes for a drug test, the fastest anywhere I have been in the medical field. The staff was courteous and very polite, very rare experience for me. I highly recommend this place, and will return everytime I get a chance for any future needs. Thank you for your service and respect for your patience.
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January 2024 by Lidi
I was a walked in and the waiting time was fast. The front desk and the phlebotomist were nice, straightforward and professional! Good experience.
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January 2024 by Lindsey N. L. Fuentes
Update the hours on your phone please. When they say that they’re closed at 12:30, what they mean is 12:20.
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January 2024 by Arun
Amazing experience, was in and out in 7 minutes. The online check in was a charm, the lady at reception was very welcoming and helped with the whole drug testing like magic.
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January 2024 by Cindy Lee
This is the worst Labcorp location. I am so upset they closed the other Plano office because this office can never find lab orders and are so rude! I have tried to come here twice and both times they claim to not have the lab orders but as soon as you call another location they can find it. They also hang up on you if you ask for a supervisor!!
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December 2023 by Alice L.
I've been coming to this location for many years. I make my appointment online, its a quick check-in & minimal wait time in the car/waiting room.Front desk has always been pleasant, this time she was humming Christmas songs & was patient in helping me use the Request-A-Test website. Phlebotomist was competent & personable too.My past experiences with clinics like this are complete disengagement & condescension. But this location's staff showed some personality & humanity.
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December 2023 by Kelsey Contreras
The receptionist and lab staff were very friendly. Had a nice conversation with them. I was in and out in less than 20 minutes for my test. I appreciate the speedy service! The location was clean as well.
