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July 2024 by Zach Helstrom
I hardly review but, for some reason I felt like being on one today. Look, I do understand the liability put on a business for providing quotes over the phone (on a specific part mind you). This could be a company policy, or just a business tactic to leverage an easier sell, while enticing the “eh, Im already here, let’s just do it”. In any case I was just simply looking for an “about range” quote for both front and rear windshield replacement on one of the most common cars on the road. Typically I give a shop specific details like any additional components as in: heating elements like defrosters, and or rain sensors or anything my glass would need to function properly and safely. I was very clear my make and model does not have any additional features besides defrost and wanted to just get an idea of how many dollars need to put together. Due to convenience, it would have been best to take my car here (not road safe currently). Instead I will haul/ tow it further to avoid who ever I spoke with on the phone today. What a poor sense of hospitality. Weather he was adhering to company policy or not, this dude was just straight un-hospitable and was quick to put me off with no care. I have received 2 other quotes. He told me they could come back with an extra $2000 dollar charge due to a possible feature they didn’t include in original quote (his point of not giving quotes over the phone and having to see the car, which i respect, but makes me prefer the friendlier shops who don’t think I’m a moron, gave him clear information in what I need). I understand the logic but I’m just attempting to collect info so I can put my funds together before SPENDING funds in hauling it up there just to get a MF** quote. We’re human, just give me a break and a little info. Anyways they lost my business. Who charges upwards of $2000 on a windshield anyways?
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June 2024 by gg jones
Stopped by to ask about a couple of scratches and another issue with my car. Super nice people and extremely honest and helpful resolving my issues. I have recommended you to several people and will continue to do so. Thank you!
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May 2024 by G M
Amazing workmanship! My 2006 S2000 looks better than new. Adam Godinez and his expert team repaired the extensive hail damage to my car (it looked like a golfball), then repainted it matching the New Formula Red original color (red is a hard color to march) and powdered coated the wheels a glossy black. All along the way, Adam kept me updated. I am still smiling just thinking about how beautiful my roadster looks.
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April 2024 by Stephen
Adam was great to work with and car looks excellent. I am a discerning ‘car guy’ and they met my expectations. I would not hesitate to take any of my cars to Linear. Great family business that actually cares for their customers.
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April 2024 by Kyler Brown
I have nothing but the best to say about my experience with Linear Automotive. My car was in a terrible hail storm and I was so anxious about the cost and time it would take to fix it. Adam made everything so easy and smooth. They were able to keep the cost in range so I didn’t have to pay anything out of pocket and they got it done 2 weeks ahead of schedule. They truly treat you and your car like you are part of the family. Will definitely be coming back should anymore hail storms get me. Thank you again everyone on the team!
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April 2024 by rich G
The quote I received from this place is marked up 290% from other places
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March 2024 by Lisa Lavelle
This place is awesome! If you have questions, ask they are excellent in customer service.
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December 2023 by Jacob Dadoun
Always a stellar experience with Linear. Jason is the greatest. Very responsive and easy to work with. I now reside in Houston, and will still make the trip 4.5hrs to plano for any paint related needs.
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November 2023 by Farmacias VIP CME
Excellent
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September 2023 by Constance P.
We were MORE than happy with them. Our Audi looks like new, the communication was great, and they are just an excellent local business! We couldn't say enough positive!
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September 2023 by X JY
Do NOT go this place not even for a quote. My car has a accident report on AutoCheck even I just swinged by there to get just a quote. Basically I didn't even repair my car with them, they still report it. Probably they are making money through this way
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September 2023 by Sean Berger
I've been getting all manners of work done here for a time. Always friendly and the work is solid and dependable. I highly recommend! Ask for Adam, he's the man.
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September 2023 by Johnny H
Adam was awesome to work with! Highly recommend.
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September 2023 by Saad Alam
Went in for an estimate. They were very helpful in walking me thru the estimate in details and how they plan on addressing each damage.
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September 2023 by Bobby Bryce
Second OUTSTANDING interaction with the team at Linear. We had a minor accident where we were backed into, the person's insurance was a small company out of state. We expected this to be a touchy scenario, but Adam and team at Linear handled the entire process flawlessly. Adam called to let us know when the parts were ordered, gave us the time frame for the fix, and called sooner than expected to let us know the work was done. Bumper, fog lights, etc. are perfect, and we're back on the road ahead of schedule!Service: Auto body & trim repair
