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January 2024 by David Deeds
What a great experience. The gentleman is polite and extremely helpful. I had a warranty issue, and he solved the issue with a smile.
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October 2023 by Laura Burley
They always do a great job of fixing my vacuums!! I would highly recommend them.
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September 2023 by Sharon Sanchez
I purchased the Titan vacuum 2022. Great product and customer service
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June 2023 by Nuno feitor
Very friendly and knowledgeable staff with plenty of experience and great customer service. Providing an abundant selection of name brand high quality products and great service.Thanks
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May 2023 by Ian Jones
Jay was unreal helpful. Got exactly what I needed (vacuum belts) and even let me test drive a SEBO (which I will be coming back for) customer service and knowledge are not dead!
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March 2023 by Roger Betancourth
Super happy to find this please.. Best tools for mi cleaning business..
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February 2023 by Lyris Yee Patterson
They repaired my Dyson in one day and the charge was less than $45 & my old vacuum looks like it is brand new! The man there was professional and courteous. They called me with a quote in 24 hours and fixed in within 24 hours! I was nervous I would be over charged or upsold or told to buy something new but it was not like that at all. Definitely honest and upfront.
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January 2023 by Thalita Oléa
Great service, fair prices. I highly recommend this place if you need a vacuum repair
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December 2022 by Doreen Celii
Really enjoyed working with Jay, he helped us find the perfect vacuum for our home! We learned a lot about the best vacuums in the industry and ultimately went with a SEBO. Been a big game changer for my allergies. Can't recommend this small business enough!
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September 2022 by Ann L.
Great service! I brought my older Miele in for a repair and it came back working good as new!
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December 2021 by Jonathan Hau
I came in here a few months ago and had a really good experience. Jay was helpful in explaining the differences between Dyson, Miele, and Sebo vacuums. I ultimately decided to go with a Sebo Felix vacuum and absolutely love it. I'm thrilled I have better air quality in my home as my family suffers from allergies. I also feel confident about my purchase because I trust it will last a long time.
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December 2021 by Harley Quinzel
I'm rating this solely on my experience in the store as I havent used the vacuum yet. I usually buy products like this on Amazon then end up disappointed with the short product life or how the product works. That's why I decided to check out an in person store. I came in looking for bagless canisters and the clerk convinced me with his knowledge and demos that the bagged is the way to go. Had I bought online I would have had a similar product but not the capability that I need as someone with a dust mite allergy.The clerk was friendly, knowledgeable, and extremely helpful. I would recommend anyone looking for a vacuum to make the trip to the store and find the one that is right for you.Pricing is comparable to the online prices as well and you get the satisfaction of knowing the product is brand new not refurbished like a lot of online sellers are doing these days.
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November 2021 by Fred D.
Owner misquoted me for a new vacuum on phone. We went to purchase couple days later. Another gentleman told me price is $299 not $199 so he called owner and he honored the price. Said it was a mistake but still honored the price. It is hard to find businesses like this. Thank you Lone Star!!By the way. The Titan vacuum we purchased is was better than our Dyson we brought in for repair.
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November 2021 by Dustin S.
This is the second vacuum we purchased from this place. The first one is going strong after 5 years and this second one is purchased for a second home. The service here is fantastic. Very knowledgeable, answered all our questions, and clear we can get help any time we need it. Would highly recommend this place! Stop buying vacuum cleaners from discount and big box stores. Buy something that lasts with service that backs it up.
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December 2020 by Doug Caldwell
UPDATE Nov 2020 Return visit to put power head back together. I had gotten nylon sewing thread wrapped around beater roller (don't ask). I got it removed after much disassembly of power head (don't try it at home lesson learned) but couldn't get it back together. So I returned to store for their help. While there I checked with sales staff on vacuum settings, change of filters etc to best use of equipment. Most helpful. OooRah! Got a great deal last year (2019) on new vacuum. My old brand had gone out of business and repair/replacement parts just not available. Sales staff was very informed about pro/con of which type best for met.
