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December 2023 by J N.
Just left this Lowe's where 1/2 the store (front end) lights went out after we had been inside the store for 10 minutes. We were literally yelling "does anyone work here"??? We walked up to an "associate" who pretended he didn't see us and rushed toward the back of the store. Finally ran across an "associate" with his iPhone flashlight on. He tried to help us but gave no apologies for the fact that we were in the dark. No apologies when we told him we had yelled for help. As we made our way to checkout, another "associate" was laughing because "this always happens when she works close because Lowe's knows she don't want to close " (sic). Lesson learned, I won't go back to this location.
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June 2023 by Sherri H.
I needed something from Lowe's and was in this area of town so we stopped in. The best time to shop at Lowe's (or HD) is Friday evening. Beat the Saturday morning rush when everyone and their brother comes in for their weekend project supplies. We were replacing our ceiling fan in our sunroom and found just what we were looking for. It was a fan with a remote control to turn on the fan blades and the light. I was also looking for some pull-out shelves for a built-in sideboard. I found the Rev-A-Shelf brand shelves that I know are excellent quality as I've bought some before. I couldn't find any shorter sized rollout shelves, only 22" deep and I needed 17" depth. Sadly, they aren't available in that depth so I had to change my plans and go with Container Store Elfa baskets. Saturday morning, hubby started to dismantle the old ceiling fan and then prepare to install the new fan. As he was starting to install, he realized that since there is only a beam it's getting attached to, we would need to return this model and buy the fan that has the pull chains. I'm fine with that. It's what I'm used to. The return/exchange was seamless. I really like the look of the new ceiling fan. I did have to buy chain extensions so that we could reach the pull chains to turn on/off the light or the fan blades.
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June 2023 by Jordan R.
I was looking for a utility rack, but this location doesn't offer one with prole polypropylene inlays. I asked an associate in the back if they knew where I could find material, or help me cut it. It was as if I was inconveniencing their day and they kept trying to convince me to buy carpet mats. It didn't make me feel like what I was trying to accomplish mattered at all. I've actually never written a review for any place ever. At 22 years old now this is the worst experience I've had asking for assistance in any store. That rack was $100, and I walked out. Never coming back.
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December 2022 by Brittney G.
Lowe's was the worst experience I've ever had with getting appliances delivered. They claim next day delivery, that didn't happen. When they did finally show up the refrigerator was damaged and couldn't be delivered. To make matters even worse the damaged multiple walls and our stair case when removing the old refrigerator and said they will not fix it because there isn't any proof they did it. I will never buy another thing from Lowe's.
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October 2022 by Google user
I think the clerk was name Edgar, he works in Pluming. He was so helpful, kind and patient. He walk me to electrical and we still could not find the part that I was looking for. So I decided to go back to Hardware and he was still looking for it and to my amazement he found one part and then suggested another part that would work if I drill a hole in the top of it. BRILLIANT, BRILLIANT, BRILLIANT. PLEASE THANK HIM AGAIN. This type of employee is one of the reason I love shopping at Lowes.
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August 2022 by John W.
They unlike their competition home depot don't treat their customers like thieves when they unlock an item for you. Home Depot could take a lesson in sales and how to teat their customers from Lowes.
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May 2022 by William S.
Not reliable for large purchases i.e. windows, doors,etc. Poor professional services and customer service.
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April 2022 by Paul L.
This organization has to be the most inept on the planet. It's fine if you know what you need, can grab it and checkout without store employee assistance to complete your order. However, if you are ordering ANYTHING to be delivered and/or installed FORGET IT!! I can guarantee to you SOMETHING will either be broken, defective, not ordered properly or not yet available when the installer arrives, it will be the wrong color, the wrong size, or wrong item, despite weeks to get the order, work through their ineptitude and you think everything is scheduled and ready. Reaching the manager will be another 3 days, and he will be too busy to give you the proper time you need. The people are usually friendly, but they usually have absolutely no clue about their jobs and don't do it well, drop the ball and let your order fall into the cracks. The person you worked with, who is supposed to be your contact, will be gone after the order is placed, no where to be found and never calls you. It's worth whatever extra money it costs to have a professional install whatever it is you need. Be sure to check reviews and good luck! This home improvement industry has become a scam, and Lowe's is making it worse!