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February 2024 by Wim Frencken
Not the right employees available
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February 2024 by Rajibul Hasan
I love this place
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February 2024 by Max Klein
Good customer service
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January 2024 by Gina Ottavio
Worked with Lori in Plano Store for Kitchen design. Very helpful and experienced designer with decades of experience. Great customer asset for Lowes!
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January 2024 by Jayme Meadows
Great selection, convenient location.
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January 2024 by Sakina
Went to this store because I was in the area. Was pleasantly surprised with the amazing service I received! The nice gentleman in lighting was very helpful. Manager Sheila was really nice. I am a loyal customer of Lowes and honestly most of the stores I go into, the staff is not very helpful at all. This is an awesome store. I plan to shop here more often.
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January 2024 by Emerson Lapsley
Ok, they had what I needed. A little better service than Home Depot but similar products
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January 2024 by Tom Wike
Everything you need hardware or yard stuff they have at good prices
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January 2024 by Eddie Flores
Came to exchange a broken Klein measuring tape, they only honor Craftsman and Kobalt products. Klein isn't sold in Home Depot anymore so Klein/Lowes needs to do better.
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December 2023 by Ken Gathright
I was there today, 12/13/2023. I waited in the plumbing for 15 min. Nobody showed up to help me. I was told that the plumbing people/employees leave at 4:30. I am a nobody I do not spend as much money as the other guys but I was hoping I would be treated as if I/We do but maybe not. Please treat your guest as if were somewhat important. I guess if yall make enough money off of the commercial account we as little folk do not mean a whole hellva alot. I know this will fall on deaf ears.. Have a great day/ holidays
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December 2023 by StarknightSK
Best hardware store experience! Bought Plexiglass from a nearby Lowes but they didn’t have Hardware staff to cut. Headed over to this store. Customer service was super nice upon entry and called someone to the appropriate Hardware aisle. I walked over and was surprised to see John from Hardware with the glass cutting cage open! This is the second time I’ve met John and he helped me out again. Glass was cut quick, clean and accurate. I couldn’t be more pleased. Thanks John!!
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November 2023 by Charles McLellan
This is Lowes is super convenient because it's close to my house. The pros of this location don't end there though; each time I visit I can get in and out pretty fast with what I need. If I can't find what I need or need some suggestions on how I might do something, the employees are awesome. They can't always help me with what I need, but I think that's more a lack of products that Lowes offers because the employees are very competent.
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November 2023 by Jada Newby
I am completely disgusted with the service my husband and I experienced today. First we had a lady making us feel as if we were a HUGE inconvenience for her just because we needed help. Then, all we wanted was the veterans discount for my husband and let me tell you.....IT WAS THE HARDEST PROCESS IN ALL OF HUMANITY!!!! And they were going to allow us to go out the store without us getting it. It took for us to have to go back in and explain what happened in order to get it. ABSOLUTELY DISGUSTING! Never shopping here again.
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October 2023 by Esme Vega
Tell me why they don’t want to cut our lumber, we have 4 small pieces and Gabriel acted like we asking for a kidney. He ended up cutting them after we stand there for 25+ min
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October 2023 by Dylan Davis
Always been a Home Depot guy but DJ the store manager has given me great service a few times and I’ll stop here if I’m anywhere in Plano
