Mercedes-Benz of Plano is a premier dealership located in North Texas, serving the DFW metroplex. Known for its commitment to customer service and attention to detail, the dealership offers a range of vehicles, including new, certified pre-owned, and pre-owned Mercedes-Benz models. Reviewers highlight the knowledgeable and friendly salespeople, with one praising the exceptional service provided by a specific salesperson. Customers appreciate the attentive service advisors who listen to their concerns and work diligently to resolve issues, often going above and beyond to ensure satisfaction. The dealership's service team is noted for keeping clients informed throughout the repair process and delivering vehicles in pristine condition. Many customers report a welcoming atmosphere, likening their experience to being with family. Overall, Mercedes-Benz of Plano is recognized for providing fair deals, efficient service, and a great selection of vehicles, making it a top choice for Mercedes-Benz buyers in the area.
5 stars for Alex. Very professional, patient, thorough and easy going. Very extensive selection of vehicles to choose from. Ended up buying a second one in less than a month- excellent dealership!
September 2026
Thank you for the hard work and effort during the order process. The car turned out fantastic and was worth the wait. Barrett kept me informed on the progress and was great to work with.
September 2026
I had a great experience with my salesman Andre and a special shout out to Tristan the business finance manager! I appreciate my buying experience and everyone being on point! They walked me thru the process with ease and followed through with all promises made. Thank you! I love my ride!