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January 2024 by Jessica T.
The drive through is frequently closed which is inconvenient for me as a mother with children. Hauling them all in is a huge inconvenience. Don't get me started on trying to contact them by phone because you will always get transferred to voicemail and are lucky if you receive a call back. Goodbye CVS. You've lost my business.
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December 2023 by Gina C.
cvs is charging $64 for flu vaccine. Be careful is not free if you don't have insurance. you can go yo Walmart pharmacy ir Market street pharmacy and pay less than $25 to get vaccinated. Prices at CVS are outrageous and abusive!
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November 2023 by Meghan K.
This pharmacy is the worst place. There is scam set up by the pharmacy or the head pharmacist when medications are picked up in bulk by drive through. They scan empty bag claiming that they released the medication. When we realized after reaching home, they don't answer phone calls. When I went back to the pharmacy they are saying they already released it.. They are cheats and action should be taken against them for cheating senior people...
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August 2023 by Narmeen R.
Would give 0/5 stars if I could. Do not bother coming here unless you want to be completely ignored by staff and their responsibilities towards you and your pharmacological treatment. One or two bad experiences I can gladly excuses, shitty days happen, but to have the amount of consistent bad experiences as I have been having with them.. absolutely ridiculous. I have actually gone multiple days without being able to take my prescribed medicines because staff drops the ball so often. One of my medicines weren't in stock, so the employee said, don't worry, you pay for the whole order now and I'll call you when the rest of your order comes to the store. Ok, no problem, I did that. I went back to the store 3 or 4 times after that because no one got in touch with me and everytime I had to go thru the painful process of explaining my story and wait for the pharm tech to verify. Turns out the girl I had spoken to went off to vacation without ever telling anyone what she had promised me or even making a note of it somewhere and the rest of her coworkers felt her vacation time was too precious to be disturbed for, well if it was precious to her, she would have had her responsibilities taken care of while she was gone. I missed out on 2 weeks worth of medicine over that debacle. The next time I had to miss medication because of them was when I put in the request 3 times for my prescription to be refilled thru the automated system, because god forbid I could actually talk to a real person, and nothing. I called them a month before I ran out, then a week before to check in again, and then yesterday again. I am a night nurse, I don't get a lot of time to myself and I certainly don't have time to be chasing a pharmacy around to do their job. DEFINITELY not going back, wouldn't recommend anyone else doing that either.
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October 2022 by Lena P.
Very poor service. Been waiting for my prescription to be filled for 5 hours now. And terrible website! Why do I need to write more than what I already wrote as feedback?
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May 2022 by Chelsey L.
A doctor requested a refill on my prescription from this pharmacy on a Friday. Then requested it again on Sunday. I finally got in touch with them on Tuesday for them to tell me they didn't have it in stock. This pharmacy is so slow and does not know how to communicate. Try a different CVS.
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April 2022 by Doug C.
Back for another round of COVID-19 booster shots. We tried as walk-in as before but now one has to make an appointment. We did but computer could only schedule one of us for certain date/time. Something. Wrong. So we went back on first scheduled date/time and told the them the problem. They said OK we will give both of you the booster shots at same time. Very considerate.
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August 2021 by Maryam R.
I came to this pharmacy right after being discharged from the ER, and there was an African American lady(she did not have a name tag) in the pick-up station, and it took her an hour to look up my name and the attitude she had was horrible after an hour of searching my name she tossed the medication at me in a very disrespectful way! I love the location but after the treatment I saw it made reconsider many things!!!
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June 2021 by Vasilica S.
Love this place! I can always find what I need and never have to worry about it. The store was very nice and organized and the bathroom was clean. The people at the pharmacy are so very kind and helpful. The minute clinic is very well structured and the people are very helpful with any questions you have. Definitely recommend this place for the pharmacy and the minute clinic along with the small grocery items along with makeup.
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May 2021 by R J.
Avoid this pharmacy at all cost. They are not interested in getting you the best price. I actually found other locations that are 75% cheaper. When I attempted to return a prescription I had just picked up because I found it much cheaper elsewhere they refused to take it back even though I had just picked it up. The lady at the drive up needs to be better trained. She needed help both times and when she spoke I could barely hear her or understand her. I found Kroger, Walgreens, Tom Thumb, and Walmart to be much cheaper. I just filled my last prescription with CVS for life. I will be contacting my company benefits department and share my experience with them and recommend CVS no longer be the prescription provider of choice. CVS should be the last place of choice.
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January 2021 by Chantell P.
They went above and beyond to help me add coupons to my CVS app. Saved me eight dollars. It was actually an employee leaving that took the time to stop and help me. I'm very appreciative. New floor plan is open and nice.
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September 2020 by Kristin L.
Fast l, friendly and caring to fill up my prescription. It is hard to find a pharmacy who really care consumer. The manager Sean are the great lead. Highly recommended!
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August 2020 by Shan S.
Ref my RX# xxxxx;Ipratorium 0.06% sprayI am supposed to get 5 bottles per doctor's prescription& have been getting 5 past several months. on 8/23 I only got 3 bottles. Called 8/29, Pharmtech denied I was eligible for 5 but only 3; asked him to check my refill history, he talked to Pharmacist & admitted they had miscalculated, However wanted me to drive back to the pharmacy again to have it corrected. No apology etc. I told him just mail it but he wouldnt. This is more than 10 times and for almost 2 years I have been receiving only 3 bottles vs the prescription that required 5. CVS repeatedly told me my Insurance denied 5 and approved only3. I had gone back to my doctor 2x to ensure his prescription reflected my needed usage and I was always running out of the spray! I then called the insurance and was told that it was CVS that was giving me short!. Challenged the calculation, they admitted mistake & revised to 5 This store pharmacy is incompetent with poor customer service.
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December 2019 by J C.
I will give them negative stars if I could. this is the most poorly run pharmacy. In the drive thru, it takes over 25 min with 2 cars ahead then you go inside bc you are about to go insane in the drive thru... it's worse inside. People running around.. line not moving . Do not ever go to this pharmacy for your medicinal needs!
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December 2019 by Emina K.
Absolutely the worst customer service I've ever dealt with. These "professionals" are dealing with sick people who are probably miserable themselves and having God knows how hard of a day, the last thing they need is someone giving them an attitude and having them wait another 30 minutes just to process a coupon through the computer when they prescription was ready 24 hours ago. It's disgusting how much you hate your job and people that you take it out on those that are already having a bad day. Bad day or not, if you're such a negative and miserable person, find a job you can do from home so your presence isn't ruining other people's day. Negativity is infections and you have no sympathy let alone empathy for anyone coming through this line. Learn some customer skills and put a fake smile on your face, whatever you're going through, remember someone has it worse and your disrespectful tone and attitude is unnecessary.
