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November 2024 by sherranda robins
I would not recommend this daycare. They left my infant unattended in a situation that could had cost him his life. And the teacher is still working there and employed. The director kept apologizing for the child neglect and offered different solutions to keep my baby there. But it’s not worth a parent having to constantly worry about their kids well being while being away
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October 2024 by Olivia Jakubowski
Our 2 year old has been at North Custer KinderCare since she was 3 months old and we couldn’t be happier! Ms Tasha and Ms Shelbi in the baby room were amazing, and her transition to the toddler/discovery preschool room with Ms Hailey and Ms Lorrie was so comfortable and easy! Their attentiveness and frequent updates in the app give us so much peace of mind and it’s fun to see my girl so happy with all her friends. She is learning SO much! Her teachers have become family and we couldn’t be happier!
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August 2023 by Rose Cisnero
My grandson & granddaughter both attend KinderCare. Ms. Jessica is GREAT & patient with all the kiddos.
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July 2023 by Rose C.
Mrs. Jennifer .... is a great addition to KinderCare as well. Nice to know my grandchildren are surrounded by great people.
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July 2023 by Alissa Zachary
My daughter has been at this center since she was 6 months old. Ms. Tasha and Jasmine have been amazing with her. My daughter loves her teachers and so do I. They take great care of her. I love the updates and pictures I get throughout the day. Knowing what she is doing and learning while she is here is great. My daughter just graduated to the 2yr old room and is going to miss ms. Tasha and jasmine.
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July 2023 by Mac Brown
My two grandsons attend this center and they really enjoy it and every time you come in Ms Hailey greets you with a smile and takes time to answer any questions parents have.
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June 2023 by Claudia Rodriguez
I have two kiddos that attend this daycare. My 14 month old that’s been with Ms. Tasha and Ms. Jazmine since she was 6 weeks old. My baby loves her teachers and so do I.I have a 4 year old that’s also been attending this day care since she was a toddler and we have had a wonderful experience with her teachers throughout the years. Ms Jessica, Ms Jasmine, Ms Diana are all wonderful and awesome. I KNOW my kiddos are in good hands.
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June 2023 by S Shaw
This daycare is a huge No for toddlers. The babies always has snotty noses as if no one has cared for them all day, and the food that is being prepared I don’t even think that prisoners would eat. Infact one teacher will dump all the food in one bowl like slop. Another teacher doesn’t use gloves and handle the food with her bare hands and serve the kids. This was the worst daycare experience of my life. After several complaints enough was enough without accountability from management. This facility needs a complete make over in the toddler area . There need to be more interactive activities for the kids. A real class room and not just a small boxed area that contain them.The kids look so miserable and deserve to be happy, clean, and educated during their daycare experience. Lastly, this daycare need to do something about there Ratio, There is no reason one teacher should have 15 toddlers at one time. I’ve taken my child back home after seeing a overwhelmed teacher. No one should have to be put in this position to miss work because the facility that is paid doesn’t have there business together. Furthermore, It’s been a few months since we’ve been there and I would say use your diligence while visiting this facility. Beware
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June 2023 by Lacrisha Hicks
We have been at North Custer Kindercare for 3 years and the staff and directors are great! Now he’s in the schooler class with Ms Jasmine and Mr Billy and they are the dynamic duo! The right amount of learning and nurturing. They really love the kids
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April 2023 by Satyen Menon
My 2+ yr old has been using this location since he was 6 months. Great facility , good staff. They go above and beyond providing utmost care to the little ones. Very creative and fun loving staff. Always greet with a smile and cordial. I trust them with my kids. Keep up the good work!
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September 2022 by Salma E.
The absolute best! The most wonderful/caring teachers ever, super clean, and always great at communicating. Finding a daycare was super hard for me, but I knew once I walked in, this was going to be the perfect place for my babies.
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December 2021 by Tami M
My son currently attends The Pre K classroom.They teach not only reading, writing skills. They teach kindness, inclusion, art and music. He loves his teachers and his friends.I am so glad I chose this school.
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December 2021 by Catherine Beattie
TLDR: This particular location (can’t speak for anywhere else) has the most amazing and genuine people ever. I trust them all entirely with my family.Now for the long version of why I am bragging about the N. Custer KinderCare crew.We moved to Plano during June 2020-smack dab in the middle of COVID-19 craziness, and it was terrifying to go back to work, let alone have our 9 month old baby go to daycare during a global pandemic. We have two older kids -over a decade of experience with different childcare providers and I am an RN, I knew EVERYTHING to be afraid of. I voiced it (a lot in the beginning, almost helicopter-style?) and they consistently showed-up with calm, kind and helpful support. Never skipped a beat, never condescending or rude. Worked with my calls and concerns and fear until I had none. Here’s a few examples:Inclusive-Keep current with ALL holidays-currently have the entry decked out in celebration of Black History Month facts with a great spread on Jackie Robinson and cute Valentine hearts, with a happy Chinese New Year banner out front.Communication- We (parents) are the first to know anything about our child, but also with the facility. Emailed AND printed/posted flyers of all new staff training or employees. Calls for boo-boos and written reports that day. Emails for any and all updated with info for each month’s activity or important information. The app helps keep us connected with what our son is doing, pictures during the day, an update for every diaper change, and other needs. They send a daily report of all activities when you pick up your child.Consistent- I know what to expect because they do not waver in routines and their communication is impeccable.Friendly-You want the people watching your kid to make you feel comfortable and you want them to like your child at least a little! They make me feel welcomed and wanted, and all of the staff and management know about the kids individually. That is important.Fun-They’re doing activities and sending home amazing art all of the time. They’re laminated so you can hoard all of the sweet memories safely Safe-Obviously the most important, but if there’s a raving review I feel like that is a given. They practice what they preach. It is clean, they are practicing every safety measures possible and more. Temperatures are taken at the door with clean thermometers. If there is any illness or suspicion they have informed all parents immediately-real time-then the area locked up, cleaned, and all protocol is followed. Scary to mention, but it is the world we are in now, and that’s just the way it is. Even with that, our family has not been infected due to their safe procedures. I’m beyond grateful.Also-Stacy (director) is an amazing bus driver. I saw the backing up to park-perfection.
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December 2021 by Tashia Raye
I 1000% recommend this daycare! I have never felt so comfortable leaving my kids anywhere. Every staff member has been so friendly and helpful. My 2 year old is talking way more now than she was when she started 5 months ago, and my older children actually have fun here! They have definitely exceeded my expectations!
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December 2020 by Keith Gilbreath
My son has been attending this child care center since he was around 6 months old. He's now 16 months old. We had a new child care center open right next to us in Anna and decided to save time and gas by switching. My son went to the new child care center for a week before deciding to switch back to KinderCare. My son takes to KinderCare like no one in my family even. It amazes me how quickly my son (who is very shy) will leap to all the staff care members with open arms. I love getting updates of him daily to see what he's been up to. We will continue our child care needs here no matter what! Five Stars hands down.
