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December 2023 by Andrea Koonce
Terrible customer service
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December 2023 by TEE
Bought Philly steaks 2 boxes on 12/7/23 opened it 12/14/23 and the meat was brown. Spoke to store rep in Plano and she tells me that that the Normal color. I’m from Philly and used to order their Philly steak and it was fresh and red. These people are charging high prices for brown meat. Customer rep chooses to do nothing to rectify the situation. Personally I’m addressing this issue with their corporate office regarding this and the Plano store location services.SO NOT PURCHASE FROM THIS LOCATION!!
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December 2023 by SteveandDebbie Wilson
We had some steaks gifted to us and we were looking forward to it. The filet steak was not a filet. Toughest steak we have ever eaten. Don’t buy.
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July 2023 by Texas Lil
5 oz tenderloin steaks are more like 3 oz and tasteless. I'm very disappointed with the lack of quality of everything in the entire order. It's been a few years since ordering from them. This is not what I expected from them.
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June 2023 by John V.
Our order was delivered today to the wrong house. I called them to let them know of the problem (fortunately I have an honest neighbor) and Omaha Steaks had ATTITUDE, ATTITUDE, ATTITUDE. Sorry I called them- NEVER EVER AGAIN!!!
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June 2023 by Janet Perry
We were very disappointed last time we ordered. The meat is preseasoned and full of chemicals. So sad since I have allergies.
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June 2023 by Nancy B.
My husband and I had our evening interrupted last night by a man knocking on our door to sell this meat they are awful steak literals awful my husband has closed twice on the grisly meat no flavor the meat is chewy and tuff I put a one star but that would be an exaggeration!
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December 2022 by Kim Duncan
We have been buying our meats from the Plano location for years. They have the absolute BEST customer service and always take care of all your needs. If they don’t have what you want they will see if you can purchase online. I have had the delightful experience working with Sarah she is beyond amazing and puts up with all of my questions with no problems at all. I highly recommend asking for her if you go in. Will continue to shop at this location. I would give them more then five stars if I could. Thank you guys for always taking such good care of us.
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December 2022 by Linda Denning
I have been using Omaha Steaks for over a year. They have really good meats and the filet mignon burgers taste exactly steak, you have to try them if you haven't already! I've always gotten good service and will continue to use this company. The only thing they have I don't care for is the Omaha Steak hamburgers, everything else I have ever bought has been great! Keep up the good work ☺️
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December 2022 by Don Quirin
We love shopping at the this location during their half-off events. Yeah, their products are getting more expensive but the quality is still there.Do yourself a favor and pick up some frozen, stuffed chicken breasts. The broccoli and cheese and cordon bleu chickens go well with their stuffed baked or au gratin potatoes.Kamyab, the store attendant, was especially cool and helpful.
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December 2022 by Valentino
Very attentive service, prices are always reasonable. Grazie !
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November 2022 by David R.
Ordered last week for Christmas delivery at two different locations. Found out they shipped right away. Call to fix and I was told they decided to ship now given they had so many Christmas deliveries. They could have told me when I ordered, but didn't. Not a customer service driven company.
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December 2021 by The One And Only One
Great customer service and seafood selection!
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December 2021 by Timothy Riley
Bunch of bull. Maybe your company makes so much money that you don't need orders. Was trying to place an order for $159.00. your software wouldn't accept my address or the person who is receiving the gift. Well I wouldn't waste time with a company like this. You have shown me who you are.
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November 2021 by M E.
Our realtor gave us Omaha Steaks holiday package for Christmas. We love it. We got to try the steaks, patties, fillet mignon, lava cake, and the potato. The meat is tender. It comes with the seasonings. It's so easy to cook and serve dinner/lunch for our family.
