-
April 2024 by Patti L ay
Quickly found 2 pairs of long pants and a Disney Brand 2pc jogging suit for my great grandson... All for less than $25 !! We'll be back....
-
February 2024 by Angela Hudler
Doesn't matter how well you sort, press, make sure clothes are in excellent condition, they won't give you anything for them. :/
-
January 2024 by Michelle
Seller rip-off. Going to sell items here is a crapshoot. I brought in barely used high end items and other Carter and Garanimals Cat& Jack pieces, they cherry picked out a few and paid like $1.50 per item at best. Other items they passed on bc of excess wear and tear or they were out of style. Yes bc a 3 year old is up with VOGUE KIDS trends. These people want items straight from Neiman Marcus to their store within 24 hours, with tags otherwise they’re worthless.I’d rather bundle and sell direct to consumer on eBay if I’m getting a $1 per item.
-
December 2023 by April Jayne
I've been coming here for years. Since 2014. They cherry pick on the buys. I've been lowballed and ripped off on high ticketed items. They seem to have a nice buyer who prices things fairly and a bad buyer who says she can't offer anymore than "that", don't be afraid to say no. And shop it to another location. I really miss Marika she was the best. Kenny is really nice and knowledgeable. The toy selection here is hot if you see it snag it. Stuff doesn't stay for long. I do enjoy this location. Although it has some drawbacks.
-
December 2023 by Diana Pliley
Don’t even waste your time coming here, absolutely the worst experience I’ve ever had at a resell shop. They don’t do any sort of incentive for trade in, I also requested for them to donate whatever wasn’t bought but they refused to give me my reusable bag back, On top of all that they are just so rude as well.
-
November 2023 by Hillary C.
This location is amazing!! I'm really shocked at some of these reviews. This store is very, very clean and well organized. I got some amazing clothes for my 4 year old son at a deep discount. Abercrombie, John Deer and Old Navy! Great toy selection too! The staff was also organized and working hard the whole time I was there. I was really impressed! Will be back soon as I can
-
October 2023 by Chantry Gilbert
They have a pretty great selection children's clothing, shoes, toys, and more. Most of it is used, but typically in good shape.Occasionally we'll find broken or damaged items, stained clothes, and worn out shoes, but not often. And they're human, mistakes happen. Just check your items before buying.Overall, good place for kid's clothes. Better than kid-to-kid regarding price and selection.
-
October 2023 by r n
Our first time experience was great selling and buying from the store. We went there maybe 5 mins before store opening. The staff that day are friendly and helpful. They accomodated us right away with our selling items. They sorted out 2 tote ikea bags (clothes and toys) and 1 medium box (shoes) maybe 30 to 40 mins which is not too bad. The store offer I find it fair. For fast and smooth selling experience just follow the guidelines and come early to the store. Will come back there again to sell my kids gentley used items.
-
September 2023 by Thuy-Vy Tran
This store does not honor the coupons from their own rewards program and make up arbitrary terms to prevent you from using them. Items are also overpriced considering that everything is secondhand.
-
September 2023 by Lu “xhotdog” Yan
Dropped off some clothes, but was too busy to get around to returning to pick up the payment. When I went days later, was told that all business is complete in one day. Beyond that you only get store credit. I wish someone mentioned that when I dropped off. Now I'm stuck with store credits that I probably never get to use since my kids are too old for the stuff they sell.
-
September 2023 by Melissa M.
I came in with a basket of brand new/ very lightly used items including a bassinet, blankets, hats and bibs (all new) and didn't even make it to the check in counter before the woman on staff told me that my items weren't sellable and they wouldn't be accepted. I'm not sure how she determined the eligibility of them being able to be sold without even looking at my basket, but she was very rude about it and turned around and walked off before I could even get another word in. Highly suggest the garland location off of george bush rather than this location as the staff there is MUCH friendlier and helpful!
-
August 2023 by jala payton
If I could give 0 starts I would with no hesitation. Please read the negative comments because they are true. The lack of customer service is unbelievable. Oh and if you aren’t white don’t expect to get customer service or even spoken too. Ridiculous I’ll be calling corporate Monday morning. There was over 15 workers in the store and about 1 actually working and the rest talking yet it took over 3 hours to sell. This place is an absolutely joke. Go anywhere else I’m sure you will be better off
-
August 2023 by Hayli Castillo
I should start by saying I only shop here, not sell. I love this location. It always clean and organized. Always has a great selection. The employees are nice and friendly. I never seem to have an issue. This location and flowermound are my favorites in DFW!
-
May 2023 by Jasmine Mitchell
Have visited this location 3 times, different days of the week, and each visit no one ever speaks or acknowledges when I walk in. Today, 3 people were working behind the counter, and no one was in line. I stand there with the hope of someone acknowledging I'm ready to check out as I don't want to interrupt what they are doing as they were clearly going through merchandise. A young lady finally asked if I'm ready to check out, and when I said yes, she told me to go to the first register. The person checking me out did not greet me but instead told me to put my phone number in while she rang up my items. She never made eye contact, never smiled, or even engaged with me. After I paid, she smiled and said, "Have a great day." Which made it seem like she was happy to get me out but not as excited to have me in. I'm not sure if it's just me, but I will continue to drive a little further and go to the Carrollton location. No worries....
-
March 2023 by Doulatog
This store has lots of items to choose from. This location’s clothes and items are in way better condition than the other locations I’ve been to. The only thing I can’t stand and wish management would acknowledge and change, is the dang stickers; it takes SO long to get them off, and then they leave adhesive residue on EVERYTHING. The stickers ruin anything that you want to buy. I wish they would use quick release stickers like the other stores. Books? Hope you like price tag stickers or adhesive stuck on them forever. I’m a mom and don’t have time to sit and spend ten minutes for every sticker on 22 books I bought.
