-
March 2025 by Michael Shawhan
Horrible service. 5 guys standing around arguing about a customer. I had to go to cash register and wait to get direction on finding needed product.
-
February 2025 by Faizan
Really bad service sales man doesn't know his job what he's doing bad experiences never go there
-
December 2024 by Aliya Matar
They just look for their self care not for the customers if you order a part and you wanna return they delay a lot and especially with commercial accounts James and John also are extremely rude and unhelpful
-
December 2024 by Vinay Mohan
The people inside are so rude for helping and they said a word about you can return the product and now they are are saying we cannot take it
I had an emergency kit of 98$ worth and
I have found of 45$ kit and I came to return back this 98$ kit they are saying we cannot take it , this is so frustrating
Customers please do not come to this location
I don’t recommend this location and bad service
-
September 2024 by Shimelis Di
I was here to get some paint mixed, and I was told to wait because the employee who does that is in rest room. I waited for 40 minutes, no body helped me.
-
August 2024 by Ab Duran
Poor customer service. Called to get a quote on a battery and somehow line was getting weak. I could hear the rep perfectly but he could not hear me. He makes a comment to his coworker saying “for all I know this guy put me on hold to cuss me out”. I hang up and call back and got him again. I tell him I was not cussing him out and that really unprofessional to say weather a customer is hearing or not. He proceeded to tell me the battery I was looking for is in stock and hangs up on me. I call back and ask him why he hung up on me. He proceeded to say his phone fell and disconnected call. Very unprofessional and bad way to keep customers happy. Maybe I should go buy my car parts from Autozone. Terrible experience.
-
June 2024 by Trish Padilla Najjar
Great service
-
May 2024 by Nelson Garcia
Where are you
-
March 2024 by Ivan Dailey
I would like to thank the gentleman that was at the counter (older guy couldn’t get his name). He was very helpful assisting me and my sister when we arrived at the store. We came for a coolant hose and he went above and beyond with the costumer service. I really appreciate his service and god bless him.
-
February 2024 by Gael I.
I would like to thank the gentleman that was at the counter (older guy couldn't get his name). He was very helpful assisting me and my sister when we arrived at the store. We came for a coolant hose and he went above and beyond with the costumer service. I really appreciate his service and god bless him.
-
February 2024 by Dr. Jeffyl
The employees of this place are unfriendly and don't act like they want to help anybody been there several times always the same the one on the other side of town on the east side of Plano is great but this one didn't like it at all never have due to the rude employees
-
November 2023 by Tim Eads
I stopped there at 5:30pm today and they were closed
-
September 2023 by Jim Row
Got what I was looking for and not available from A Zone. Guys were helpful.
-
September 2023 by Hannah B
Chris here saved me a lot of time and frustration and taught me about installing a battery myself, he went above and beyond and I’m very grateful
-
July 2023 by Kelly Jackson
Help full and knowledgeable folks. This is one of my favorite O'Reillys.
