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July 2025 by Elvia Perez
I called for a declarations page today July 10 2025 I was assisted by Sandra who was less than professional. I asked essential questions would I be covered in case of a car accident at fault?would I be covered if the person at fault was not insured ? if I drove another car not in the policy ? she was very dismissive, demeaning, and even tried to belittle me calling me sweetie as if my concerns where not of importance to her. Then tried to say if I needed help in Spanish as if I’m not capable of understanding in English? I pay 1080 every 6 month for insurance on my car you would think they would be more respectful of the customer that puts food on their table. I highly recommend you stay away from this establishment and go with Fred loyal or AAmax where they will help you with a fast and friendly service. They are only a few more dollars ya me di cuenta lo barato sale caro.
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February 2025 by Rebecca Furman
Quick and easy. Very nice ladies & helpful
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September 2024 by Melissa Aguirre
I called from 3 different numbers today to get in contact with a representative and once they answered and I told them what I needed they all hung up on me on the spot. Terrible customer service. Do not recommend!
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August 2024 by Faraz Mohammad
This place is one of the worst agencies I have been around. The owner is extremely rude. The employees do not care. All they want is your money. I would take my business elsewhere
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May 2024 by Dude
This place is amazing!! I use to go the big agencies because that's all I would see in commercials and hear others talk about. But the rates were ridiculous. Especially for a driving history of no tickets or accidents! But this place and their brokers do their magic and find affordable policies with insurance agencies. They're down to earth, I feel no pressure to come off any sort of way while interacting with them. Great establishment!
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January 2024 by Jose Pelaez
The previous ones looked good to me
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September 2023 by Myles Burnett
Excellent service and very good price
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February 2023 by Violeta Trejo
Fast service
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February 2023 by Ray Lopez Jr
Very highly recommend this insurance. I went to the Webb Chapel location & the lady Elvia will do everything in her power to find you the best deal that you can afford. She was professional, very knowledgeable, kind, & courteous. People like her should be recognized for her dedication & commitment towards on accomplishing the mission. Keep up the outstanding work Payless.
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February 2023 by Santi Zavala
Excellent customer service, very affordable prices I do recommend this business
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February 2023 by Yessi Murillo
Recommended 100% ?? very good prices and above all customer service. ?
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February 2023 by Libny Argueta
First they give you a low price then they tell you that you have to pay more and that's it. That's not being professional, it's lying to people.
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July 2020 by Salvador Cruz
Nice costumer service and great service too good prices
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July 2020 by Luis Tules
Or if you visit
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July 2020 by Lillie Uribe
I love this place it was AMAZING
