PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online, catering to a wide range of pets including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the convenience of shopping online with options for quick in-store pickup within two hours. Many store locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The store features a variety of pet supplies, although some reviews mention limited selection in certain areas like dog gear and fish, with some locations lacking specific items like shrimp. The quality of products and livestock varies; some customers report healthy animals and thriving plants, while others express concern about animals in less-than-ideal conditions and a lack of knowledgeable staff on animal needs. Staff members are generally friendly and helpful, assisting customers with purchases and answering questions. Notably, the store offers professional dog training, with trainers providing positive reinforcement and behavioral skills that have resulted in successful training outcomes for pets. Overall, PetSmart provides a broad shopping experience for pet owners, with some room for improvement in product variety and animal care knowledge.
Staff were nice stocks were nice they let me play with the canary
January 2026
Great place for pet stuff. Occasionally good deals, but not many. Best service you'll get is from the cashier.
December 2025
Mari was a HUGE help this morning! I came in to purchase dog food and she brought to my attention that there were multiple rewards and sales going on so i was able to get my dog some treats and toys! Thank you for having such awesome customer service Mari ☺️
