Planet Fitness is a gym that promotes Big Fitness Energy™ and aims to help members feel their best. While many find it to be a reliable and affordable option, especially with convenient locations and ample parking, there are some concerns. Recently, members have noticed issues like damaged equipment that is slow to be repaired and a rise in machine outages. The gym feels more like home, where members do not feel intimidated, and the staff are generally friendly and helpful. The AM shift staff, in particular, is praised for being fantastic, often assisting members and ensuring machines are quickly repaired when they break. The equipment is more functional and well-designed compared to other locations, which improves the workout experience. Some members have commented that the gym is better managed than other Planet Fitness locations they have visited, with fewer machines out of order. Despite some members being a little goofy, overall, the atmosphere is positive. The staff, including Cameron at the Plano North Central Expressway location, are helpful and eager to assist members, adding to the welcoming environment. Overall, it remains a solid choice for budget-conscious individuals seeking a straightforward gym experience.
The gym is always clean and now they have done a massive update on new equipments and layout. 👍🏾
January 2026
Went in to ask some questions about memberships and charges. The front desk was very efficient and knowledgeable.
Clean gym too
December 2025
Decent planet fitness but the staff didn’t even say hello or goodbye. Least they can do is greet their members.. Good equipment and not so busy which is good.
