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September 2023 by Carl Johns
We were in Dallas for a couple days and badly needed a new set of tires. Marty was great tracking them down and getting us taken care of in one day. This was a really good experience. We got what we needed when we needed it at the price quoted, from some really nice, competent people. Highly recommended! We’ll be back!!
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August 2023 by Sandra W.
Plano Tire is amazing. We had a Bad Boy tire that needed patching. They said they could do it (Discount Tire could not due it due to TXDoT regulations and referred me to them). Marty was so professional when I talked to him on the phone and he said they could do it as long as the damage was not in the wheel wall. I dropped the tire off and they fixed it.I am so thankful I was referred to Plano Tire. The entire Staff were so nice and so caring!!Thank you Plano Tire!
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August 2023 by H P
Honest and locally owned. Did a good job on my Tesla wheels.
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July 2023 by Thomas Bueno
I called Plano tire, among other places. Rachel answered the phone and seemed really nice, she listened to what I needed and pointed me towards the right person, Drew I believe he said his name was. I had a serious emergency with my brakes and needed help until payday, drew didn’t know if they could do that (understandable) and he was talking to his manager in the background while I was on hold. His manager said I could bring it in and they’d do the fronts, pay on payday and they’d do the back. I told my wife everything was taken care of and we’d be up and running the next day. I called the take it up there the next day and the manager that Drew talked to said “they don’t do that” and I’d “have to leave it until payments rendered”, and gave me a 4 days time estimate. Not a good way to get business. Anyway, NuBrakes comes to you, 5 stars, they said they’d be here at a certain time and called to ask if they could come 2 hours early. They changed my oil, bled my brakes, replaced my rotors and pads. All in my driveway and I can pay payments (not a dime out of my pocket) for services rendered, I honestly don’t know how I never heard of them before.This has nothing to do with an employee review or quality of work. It’s more about the quality of morals, I told my family I had everything taken care of, then had to tell them I failed. But it’s ok “manager” I didn’t tell them it was because you assured me. I’m a man and took responsibility for trusting for trusting you. Thank you Drew and Rachel, please keep that kind of customer service going.
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May 2023 by Edith Sebastian
Customer service can be much better. These men have a rough way of talking to customers. I brought my car in for a new set of tires a couple days later when I brought my car for service the dealer said whoever put my tires in broke a sensor now I’m paying a significant amount for what they broke. I wouldn’t recommend this placa starting with customer service.
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May 2023 by Jarrett Massey
Want to apologize about a review these guys do everything right. When you use to street mechanics doing things wrong. Simply satisfying is what these guys are. Balanced my Truck Tires like they where supposed too!
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April 2023 by Dwayne Bramble
I'm just passing thru town and stopped in for some new tires. The service provider by staff, especially on a busy Sat-day was great.
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April 2023 by C Pierce
Great people who operate this business. Honest and will do their absolute best to address whatever issue you might be having.
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February 2023 by Gabby Evans
Rim repair/straightening done on my tire after I hit a pothole. They did a fantastic job and the rim looks brand new. Price was very reasonable as well.
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February 2023 by Angie Martin
I usually do not leave reviews but in the case of Plano Tire I just felt that I needed to let everyone know how a true business should be run. The owner, Gene, is a very kind Christian man and the people he has working for him are top-of-the-line. Marty & Doug...you guys really rock. Thank you for all your kindness and may you have a wonderful 2023 ?
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January 2023 by Alex Lux
These guys are simply the best. Old school with a get it done mentality. Gene is always nice and he remembers details about customers so the next time you see him, he will mention something that the average person would forget. The point that I am making is they are attentive to small details about their customers. This shop is one of the few places that I can get my truck aligned because its a quad cab with a long bed so I always get it aligned here after getting tires. They are always quick to handle inspections too. Many years ago I was a mechanic as my primary source of income so naturally I still do some things on my own. Its never a problem if i want to do a portion of work myself then have them do another part. Example would be like replacing my ball joints. I would do that then they would align it. Never give me dirty looks because I did the expensive stuff myself. I appreciate that so much that when money got better with my business, I would just drop it off for any repair I needed as I didnt have time to do my own work anymore. These guys stand behind their work. They are honest, friendly and this shop is the only place I go. I would gladly recommend them to family and friends. -pro tip they also work on large dump trucks and occasionally have seen semi trucks go there to get tires. Inspections for larger work vehicles too.
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December 2022 by Shannan W.
Plaqno Tire Co is the very best tire guys around. They handle every issue in a prompt and professional way .Gene and Marty are amazing! I will never take my 2014 Camaro SS any where else for tires. Thank You Guys so very much for everything. Thank You again Shannan B
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November 2022 by Melanie Grammar
I cannot thank Plano Tire enough for their incredible service. It is obvious they know what they are doing and care about the safety of their customers.
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November 2022 by Kendal H.
Great place to take your RVs and trailers!!! Top quality work and excellent pricing!
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October 2022 by Andres Macias
I rarely write google reviews but I just had to come on here and share my experience. This place exceeded my expectations. I needed one of my rims bent back into place and upon calling multiple tires shops this was the only one I made any traction with. I was debating on just buying a whole different rim but what complicated that was the rims I have on my car are discontinued. I was quoted at $180 which was significantly less then buying a new rim, I was in need of a quick fix as well and this place met all of my criteria. It was a 3 day job and let me tell you they went above and beyond. Not only did they bend my rim back in place they also fixed the serious curb rash my rim had. My rim looks brand new like the first day I got my car. I would like to see if I could get a quote on fixing the curb rash my other rims have because they did an excellent job. All in all I highly recommend this place with all your wheel and tire needs. I will definitely do business with them in the future.