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March 2024 by Emanuella Hawkins
Tanya is the best very knowledgeable and informative
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March 2024 by Brett G
The girl that works the desk, Misty, is extremely professional! She went above and beyond to assist with some issues caused by chaos in my personal life, & made sure I understood that my belongings were safe/secure. As an added bonus - She’s also hot!
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March 2024 by S S
The property was real clean. Lady at desk answered all questions, professional attitude and with a smile
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March 2024 by Johanna Quint
Excellent customer service!!!
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March 2024 by Marcus M
Misty was the best. She was super helpful getting everything setup, and even stayed late to get it done. Place is very clean. Excellent storage factory.
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March 2024 by Christian Lifestyle Rendition
Misty was Excellent!!
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January 2024 by Dyshon Poole
I so love Misty soon as I entered the building with her I felt comfortable she was so helpful in all angles of helping get the perfect storage space I needed .....Thank you MISTY......Lunch date /dinner date any time....thank you so much
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January 2024 by Latoya Gross
Kandi and the gentleman were so much help even after having trouble with my reservation they went above and beyond and gave me an even better unit for and price. 10/10
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December 2023 by The 1204 Store
Missy at Public Storage Plano was amazing today helping me get setup. Absolutely the best!!!
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November 2023 by barb Rockson
Do not patronize Public Storage, they are disorganized, unprofessional, poor customer service, their managers will not return your calls but yet will sell your belongings while you are still paying them. Customer service reps will hang up on you. It is a shame that a service organization will treat it's customers in this manner. DO NOT STORE AT PUBLIC STORAGE. STAY AWAY
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October 2023 by Jo Berry
The PS CSR that helped me choose the best suited unit for my storage needs was named Misty. She was informative, knowledgeable and eager to help. She even helped me choose a few products to help aid in my move. The property itself was in pristine condition which left me with a feeling of assurance that my belongings are safe. I will recommend PS to all of my friends and colleagues especially this location and even more so, Misty! Thank you!
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October 2023 by Kurt Wright
Misty the manager was fantastic. Very helpful with setting up a time to see my space and make sure all my questions were answered. The space is clean and had carts ready and available.
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May 2023 by Sherian M.
Easy to rent and access. I was able to rent on one day and move things in the next. Love the phone app access too.
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May 2023 by Sarah Littky
If I could give 1000 stars I would! Ed has been incredible since DAY 1, we just relocated our business from overseas and it has been a huge headache trying to find a suitable storage facility for our stock. Ed has been incredibly helpful with helping to organize delivery of the shipping container as well as finding us the most suitable unit for our needs. He is super friendly, funny, and always ready to work even when he should be enjoying his day off! I would 100% recommend 5920 W Plano Pkwy Public Storage to anyone in the area, clean facility, large units, and responsible and communicative management.
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May 2023 by Serrena Keys
Mr Ed was amazing. He made the whole process very easy and was very professional and a very good comedian.I would recommend his location without hesitation to anyone in the surrounding area.Storage was clean and hadno problems whatsoeverThanks again