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September 2025 by Praveen Kumar Sarangan
Hey Salest, You done a very good job and had a great customer service. Thank you for the smooth process
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September 2025 by Olatunde Ayodele
Great service
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September 2025 by mary poplowska
Called to ask about renting and spoke to Andrew. Very kind and helpful! He answered all my questions and told me who to contact for more info and offered great service. Ty!!
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August 2025 by Christopher Mapps
I have been with Public Storage for approx 2 years and they have been incredible. Wish I had knew about them alot sooner. They have always treated me with respect and the staff has been nothing less than professional. They really are about the community and I love that. We need more companies like this. Great leadership!! If you're looking for storage units and not sure where to go, I reccommend Public Storage
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July 2025 by Kevin Wilson
Thank Ceaser Robles for helping me with my probkem
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July 2025 by Simon Ko
Cesar did a wonderful job in helping me vacate quickly. I recommend him for anyone.
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July 2025 by Damon Sims
Great experience with this place. Adam is definitely the guy you want to talk to. Made it super quick and simple to get set up.
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July 2025 by Josh Smith
While I have had horrific experiences with other Public Storage locations (i.e. Keller, TX) I can say that there haven’t been any hiccups.
The problem with all storage units is they lure you in with a free month or low price and then after 4-6 months, raise the price by 25%, knowing you won’t move it all out and to a new place, every 4-6 months, for a lower rate. Well, the surprise is on them! I will most certainly do just that and after 5 months, will be doing it on March 1st—refusing to pay the 25% increase notice.
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June 2025 by Juanetta Banks
Adam is amazing if it had not been for him I probably would’ve moved out. Thank you Adam for your hard work. Appreciate you.
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June 2025 by manoj gujjula
Extremely disappointed. I attempted to have a reasonable conversation about the over 200% rate increase applied to my unit in December, but management was completely unresponsive. I understand market fluctuations and supply constraints, but my rent was consistently paid on time, and there are currently multiple identical units available at my original rate. I would’ve accepted a fair increase—but this was excessive and unjustified. The lack of transparency and unwillingness to engage is unacceptable.
I wasn’t planning to escalate, but at this point, I’m willing to take legal action against this.
I would strongly recommend avoid storing your belongings here. If you do, be prepared for sudden, massive rate hikes or the hassle of moving everything again just in a month or 2.
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June 2025 by Ryan Dailey
I recently visited the Public Storage location on Ohio Dr in Plano, TX, and I have to give major kudos to Adam for providing *exceptional* customer service. From the moment I walked in, he was attentive, professional, and genuinely helpful. He made the entire experience smooth and stress-free with clear communication and a friendly attitude. Adam went above and beyond to make sure all my questions were answered and that I felt confident in my rental. It's rare to come across someone so dedicated—thank you, Adam, for setting the bar so High and providing the 5 star service.
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June 2025 by Rafael Flores
Everything was great!
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May 2025 by Adam Thompson
Great experience with this location. One of their team (think he may be the manager) named Adam was very helpful and got us in and out of there quickly which helped with a stressful day of moving! Thanks for the help Adam
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May 2025 by Celine Gomez
My husband and I worked with Adam Compton to get us the right storage space at a competitive rate. He is informative and helpful. Go see Adam and tell him Tommy sent you!
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May 2025 by Amhad
Adams always very helpful and professional
