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December 2023 by G. Victor
Customer Service from the front desk as at November 30th, 2023 is poor. I logged here for 2 nights and indicated at the end of the 2nd night that I will be staying an extra night making 3 nights or even a fourth night. The front desk agent processed the change for a third night and gave me the option of paying later. I went out very early the next morning for my business but by the time I got back, the front desk agent had instructed room service to bring out all by belongings disregarding my privacy and even left an item in the room. When I asked why he said because check out time was 12 noon and the time was 1pm, and because I hadn’t paid for the third night he brought my things. He disregarded the fact that I had proactively made an extension of my reservation a night before and had communicated that I was staying a third night, yet he went ahead and invaded my privacy because I hadn’t paid for the third night. He went on justifying his action and disregarding that I made this agreement and was still in use of the property. All my belongings including work laptops where still in the room, indicating that I was still here but he disregarded all of that and intruded on my privacy. Of note, was I had my card on file for incidentals and if for any reason the needed to get the money for the third night, they could but he chose to violate my privacy without apologies. I decided to go somewhere else and realized that an item was missing, so I went back to the room to retrieve it. When I got to the room to retrieve my property, the room was still left as I used it and had not been cleaned, so it made me wonder what the rush was to invade my room and take my belongings out. It only suggests one thing;………… fill in the gap. Management please train your front desk agents or get sued one day for a missing item because the entered a customers room without authorization. I personally will stay away from this business.
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November 2023 by Julia Fleshman
Have stayed here 3 times. Very clean. Friendly staff. Quiet.
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November 2023 by Amy Hiatt
I'm going to be the first to admit that I'm a bit plus size and have huge hips so there's only so much you can do, but this place has the hardest plank of wood for a bed I've ever attempted to sleep on. It's been about a decade since I've slept on the floor, but this comes so close that I think the floor might be more comfortable. There's absolutely no give and it's a nightmare to try to sleep on. Absolute worst hotel mattress I've ever slept on. Everything wise was nice, but if I can't sleep then it's not worth it.Edit:I'm also pretty sure that the A/C buttons don't change the temperature, just if the fan blows the whole time or not
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November 2023 by Quincy Lane
Everything about the hotel is nice except the fact that the television does not have an input button for hdmi functionality. I booked a room for a week but I am unable to watch TV with my Roku device because the TVs do not have an input button. When I asked the front desk, they just shook it off as if it was not a big deal.. Everything else is good.
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November 2023 by Alexus M
Decent hotel, decent rooms. Staff working 1st shift is very RUDE. Be aware.
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November 2023 by Paisley Pennington
I was warming up some food in the microwave and a CENTIPEDE crawled out of it, A CENTIPEDE. im never going back here again, not to mention the breakfast was terrible and the staff were incredibly
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November 2023 by Lala Tongi
This hotel needs to be inspected. The owners family lives inside this hotel. They claim it’s non smoking but I can smell weed and hash through the hallway. This hotels cleanliness is non existent. The towels are dingy and almost gray in color (supposed to be white) there were stains on the comforter, flat sheet and fitted sheet. Pillow cases were just as disgusting. When we advised the front desk he said they weren’t dirty and then proceeded to not give us any replacement sheets for the bed. The manager was rude the following morning stating that we were starting problems because the sheets were already clean. Don’t waste your money.Rooms: Filthy.
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November 2023 by rhoda martin
The room was ok. The heater/air conditioner unit had some type of mold and dirt. I wiped thoroughly with Clorox wipes. The workout room had not been touched for a while. The room was warm with dirty towels on the floor. The treadmill slips. The remote needs batteries to turn TV on. The breakfast was subpar compared to other Quality Inns. Bare minimum choices. Will not choose again.Rooms: The wall unit was dirty.
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October 2023 by Flash Gordon
My room was fine clean, cold a/c.The incidental fee of $50 was charged as a sale, not an authorization only. Impossible to contact for help. I had contact my credit card for a charge back.
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October 2023 by William B
$170 total for a Saturday night! refrigerator was dirty, staff was nice, bathtub was a little dirty, and location well it's not bad it was close to old downtown which you could have some drinks on a rooftop bar and eatery urban
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October 2023 by Naomi
On this dangerous, isolated abandoned road, they will NOT help you when you're carrying THREE bags.They will NOT smile.They act/look/talk like you're bothering them.The ONE and ONLY - entry level only, mind you - soda machine, which does NOT sell diet of ANY kind, does NOT take: credit cards!!Oh, does it take a $20 bill? NOPE.How about a $10? NOT A CHANCE.A $5? What are you, some sort of needy techie or something?A ONE???? Oh, nooooooo, no, no!!STOPITTT, willya?BRING YOUR PIGGY BANK: Coins ONLY.
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September 2023 by Ivan Butler
I recently stayed at a hotel that unfortunately, I would not recommend to anyone. The hotel was extremely dirty and felt unsafe from the moment I arrived. The lobby and hallways smelled musty and stale, with visible signs of neglect such as chipped paint and peeling wallpaper.My room was no different, with stained carpets and bedsheets, and a bathroom that looked like it hadn't been properly cleaned in weeks. The linens on the bed were worn down and threadbare, and the pillows were lumpy and uncomfortable.Aside from the unsanitary conditions, the hotel also had a serious security issue. The locks on the doors were old and flimsy, and I felt like anyone could break into my room at any moment. The lack of proper security measures made me feel uneasy and on edge throughout my entire stay.There were also numerous suspicious characters hanging around the hotel and in the nearby area, which only added to my feelings of unease and discomfort.Overall, my stay at this hotel was a complete disaster. The conditions were unsanitary and unsafe, and the overall experience was extremely unpleasant. I would advise anyone considering staying at this hotel to reconsider and find alternate accommodations.I even tried to call and they refuse to give me a refund on my stay
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August 2023 by J R
Breakfast lady was rude. She made it VERY clear it was 5 mins till breakfast closed. She looked very upset. I hurried and grabbed my stuff and thanked her for waiting. Sat down and she shut the lights off on me and my daughter. Note: the seating/lounge area is separate from the breakfast area.
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June 2023 by Mary Brown
Everything was nice. Everyone was friendly. They came and checked our room right as we checked out so they would refund the pet deposit immediately and everything was just nice. Maybe could have used a little more selection for the breakfast but they had Texas shaped waffles so hard to complain too much.
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June 2023 by Tralla Fields (DragonLady)
I never made it to my room due to a schedule mishap but I hope it was nice because I was charged $95.00 for a room I never saw and the front desk clerk is extremely rude and that is a place I will never return to.I hope they enjoyed the free money.Noteworthy details: The front desk clerk in the afternoon is as rude as they come no matter how nice you try to be.
