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August 2021 by Taylor P
"Under new management" three years ago defending a horrible review. "Under new management" nine months ago from another horrible review. Seems like people that are experiencing the same customer service that I have go back at least seven years. I'd say this is most certainly the same management.
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January 2021 by Noel Reyes
Great and reliable repair service, had a problem with my PS4 and fixed the problem in less than an hour. Won’t charge you high price like other places do. I recommend to anyone who has electronic problems!
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September 2019 by Dorcas Jones
Do not go here!!! I brought iPad to this place and when I got it back I realized they messed it up even further. I brought it back and they wanted to make me pay more money. Their customer service is horrible!
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September 2019 by Vedika Pandey
I havent been here but I'm being forced to reveiw it
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August 2019 by Connor Jarrell
I needed my laptop screen to be fix, so I decide to go here. But, they told me that it might take about 5 days to get every part. Then the day I was suppose to get my computer back. They say that they ordered the wrong part ,and it would be another 2 days before that part comes in. I was pretty mad at this point. Then when I go back in, they said the part didn't come in, and I would have to come back after the weekend because they don't get delivers on Saturday or Sunday. They aren't helpful with computers at all. I could have ordered all the part myself and fixed it myself. But, I thought that this shop would have a quicker turn around on the laptop then I would. But I was wrong to come to this shop.
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August 2019 by Ezequiel Cuevas
Excelent place. Good service & prices.
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July 2019 by Connor
I needed my laptop screen to be fix, so I decide to go here. But, they told me that it might take about 5 days to get every part. Then the day I was suppose to get my computer back. They say that they ordered the wrong part ,and it would be another 2 days before that part comes in. I was pretty mad at this point. Then when I go back in, they said the part didn’t come in, and I would have to come back after the weekend because they don’t get delivers on Saturday or Sunday. They aren’t helpful with computers at all. I could have ordered all the part myself and fixed it myself. But, I thought that this shop would have a quicker turn around on the laptop then I would. But I was wrong to come to this shop.
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July 2019 by Ashley Kennedy
Charged $100 for a simple cracked screen and immediately The next day my battery drained with in an hour. When I took it back the jerks told me that all they could do was charge me for a new battery. I should have seen all of the reviews online and never taken it in. It was either that or leave my phone with them for several days which I couldn't do because I need my phone from my job and I don't trust them with it anymore Beware of these guys they are the scam artists everyone says that they are. He said my battery was draining because my screen was too bright. Ridiculous! It only started draining after they had it. Now I have to keep my phone plugged in 24 hours a day and order to use it.Total scam artists!
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June 2019 by Hunter F.
This is by far the worst business in the area. I have had a broken phone, after they "repaired" it, for over a week. I have gone in 4 times in the past 6 days and the repair man has not been in the store, even after being told 3 of those times that he was, in fact, going to be in the store when I revisited to have my phone fixed by them for the SECOND time. Find a better independent phone repair company, or take the financial hit by taking it into Apple or your cell phone provider. Save yourself the time, energy, money, and frustration by never setting foot in this store ever. 0 stars if I could choose it.
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May 2019 by Israel V.
By far the worst customer service experience. I replaced the screen on my phone less than two months ago. It stopped working for no reason and it was clearly undamaged. I took it to get it looked at and the guy asked me for a receipt, I told him I didn't have one but I could pull the transaction on my phone. He said okay that's fine. After he got it replaced I was able to show him when the transaction was made and proved they had recently replaced the screen. Then he said the warranty was only for 30 days. I check all over the store and nowhere did he have that in writing. I also checked the new invoice where he was charging me and there is no warranty listed there either. Then he said that he manually writes the warranty after people pay. Who on earth does that!?!? Never trusting this company to repair any of my electronics, even though we had used them multiple times prior to this experience.
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May 2019 by Jep Fo
"Ace," the owner, took excellent care of me when I brought my phone to him with water damage. He really went above and beyond to make sure I was satisfied. I found him after the Apple store said they couldn't fix my phone and wanted me to buy a new one for $329. Ace fixed it for less than $100! I highly recommend this store if you are having cell phone problems. Give Ace a chance, you will be happy you did!
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January 2019 by Mohammad Bawa
Love this place . They're pretty fast .I got my phone fixed in 15 mins . The prices are really cheap and love the quality.
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October 2018 by Ahmad A. Siddiqui
Had them replace my daughter's iPhone 5C. A simple job (that i could have done myself) but after repair phone started to act ... click, lock, type .... everything on its own while you are using it. My daughter complained a few times but i thought she is doing it so she can get a new phone (lol ... my bad). I checked it recently to find it really has problems.
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October 2018 by Joshua Berna
Had an iPhone 6S screen replaced. The screen worked for about a month then started to fade and eventually would completely white out. This happened while I was out of town so I was forced to purchase a new phone because I knew the 6S had a 90 day warranty on the screen and wanted them to fix this. When I got back I drove an hour (plus) from my house to have this repaired and was told by the tech they would not honor the warranty and that was damage I had done. The glass was not cracked and never dropped. He told me I could come back Monday when the owner was in. I told him I drove an hour a 15 to come have this fixed, and was frustrated that he wanted me to make a return trip. He gave me the cell phone of the owner and after talking with him, he told me I could leave the phone there and he would look at this Monday (12-4) and call me. Today is 12/12 and I still had not heard from him. I called and he said he hasn't looked at this and he would call me when he has a chance to look at it. Hoping this story ends better than some of the other reviews and I will update this review once I have resolution. Don't be fooled by cheap replacement screens... spend the money and time have this replaced the right way the first time...
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August 2018 by Riz A.
On phone the guy ask me to give credit card over the phone and when I Went to the store I told him I had to ask my wife , the guy was very unprofessional but told me you don't have to lie!!! What kind of customer service, from the cleanliness of the store I could Guys the type of work they will do