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February 2024 by Bryana Hernandez
Great experience! From beginning to end! The guy associate, unsure of his name but he has glasses. He was great! Provided excellent service to my husband! Very knowledgeable and professional!
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February 2024 by Kurt Friedman
I'm never disappointed going to Red Wing. I bought a pair of work boots. Looking forward to trying them this weekend. That's the only kind of shoe my dad would have when he went to work. I started buying Red wings when I lived in Indiana and I had a pair of pack boots. They lasted me for about 12 years. Red wings are not cheap but their timeless and they are comfortable. I couldn't imagine going anywhere else!
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December 2023 by Tristan Mendez
Friendly and knowledgeable staff
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November 2023 by Samara Wilkerson-Bell
Im sorry I forget the sales reps name, but he was very attentive and knowledgeable and made sure I had exactly what I needed. The store itself was clean and welcoming. I love the comfortable-ness of the benches as well.
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July 2023 by Gary Black
The sales rep was very knowledgeable of the choices to offer me. I wasn't pressured to hurry and make a choice either. The warranty was also explained to me. I'm very pleased with the sales process and my purchase!
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June 2023 by Caressa McDaniel
My husband bought his work boots a couple months ago, the sole started bunching up and it hurt his feet, went in to the store to see what could be done, the associate Victor helped us, he was kind, and understanding and was able to help us with the warranty and switched the boots out for my husband. Victor customer service was amazing. We are very happy with his service and my husbands boots. Thank you Victor
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April 2023 by brigham murfee
Victor gave me the best boot buying experience I have ever had. He walked me through everything and was very patient and kind.
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December 2022 by Dzenan
You have better luck with DMV answering their phones than you have this store answer their phone. I literally called 5 different times in spans of 2 hours and nobody answered. I guess I’ll take my $250-$300 somewhere else!???
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December 2022 by Debbie S.
Went into this store Sunday December 11 about lunch time and the clerk named Victor was very professional and tireless helping my husband and I. He's knowledgeable and friendly as well as efficient. We bought a pair of work boots from him. We need another pair in a size he didn't have but he sourced them for us at the Richardson store a few minutes away. We ran down to get them where salesperson William was just as helpful and knowledgeable. This company has some great employees! P. s. Victor also helped my son with a pair of boots a little while back and referred us to the store remarking how victor did a great job. Thanks!
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November 2022 by Madelynn Rice
Can’t get them to answer their phone and they close earlier than their hours states. What makes it worse is that when you show up on time they stare at you from behind the desk until you leave. If you hate your job that much then work somewhere else.
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November 2022 by Chase T.
Have bought shoes here before and came back to buy another pair. Bought them but they needed to be shipped from Oklahoma. I came by 8 minutes before close on a Monday to simply ask if they were in or not. However, they wouldn't answer a phone call or our presence at the front door. Now I'll be returning my shoes before I get them and my business will be completely lost to them. I do hope the 8 minutes saved on closing was worth the lost business. Also they have a child in the front just staring and running up to the door taunting us. Anyways hope someone can learn from this and find a better store to shop at!
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October 2022 by Ernie Mcknight
UPDATE!! Larry is gone and the team thats there is useless.. I have been shoppimg at this Redwing since tbey were on Parker rd. Over 10 years . Now the staff and managers are indifferent about their customers and dont care. I had purchased a pair of shoes a couple of years ago. Never put them on and after 2 days of wearing them the sole came off so I went in to get some more shoes (typically buy 3 pairs and was about to do that) I asked the sales guy what kind of discount he was going to provide he said nothing... So I asked him to call manager he didnand the manager said he would resole them for 60 instead of 120.. so I took the shoes off I was about to purchase put my shoes on that had failed and left the store.
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September 2022 by Y Tasker
High prices and small selection, but it is a smaller, specialty store geared towards high performance work shoes and boots so it makes sense. Cordial and knowledgeable staff made the process smooth. Nice selection of shoes that don't compromise on aesthetics while still getting the job done. Would recommend if in the market for work boots
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August 2022 by Susan Bin
NOTE: Hours on Google aren’t always updated/correct. They’re currently closed Sunday, M-F 10:00-6:00, Sat 10:00-5:00.Every 3-6 months-ish, I drop off my Iron Rangers here to get conditioned! Sometimes it takes 15-30 minutes, sometimes a full day, but the staff have always been kind, courteous, and prompt. ?
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June 2022 by Shane Weathersby
Well first thing when you go in it is a very small selection. There was no customizing your shoe experience that they talk about online . Never was even offered to have my feet scanned on this supposedly amazing technology. Tried talking to the guy about shoes for walking on concrete all day. But he was not interested and what I had to say. He takes me to a pair of boots. I said looking for the shoes are these the only two kinds you have. Takes me to another then another boot. You know only 300 dollar stuff. Must be on commission because he could care less about what you want, just what was most expensive. Not what they say they are online at all. Just a small shoe store with small selection.
