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March 2024 by GET YOUR BAG MONIQUE
Don’t do business with them. Mike the one who is blind in one eye is very disrespectful and racist!At first I tried to accept the fact, that maybe it’s just his personality. But nope he crossed the line and went too far. I already let him disrespect me verbally 3x already! Mind you I had paid off furniture with them before and when I was trying to ask them to make a little arrangement for me.. Mike had the nerve to yell at me and say no I am done doing favors for you! I said when have you ever done me a favor? When this is the first time I am asking you to accommodate? Come get this couch you just lost a good customer then I will do myself a favor and have $200 a month extra in my pocket! This couch is not worth it!It was being sneaky why would I call them? Why would I answer the phone when they called me a few days later?I slept in the streets in the winter cold so me telling him to get this couch is not going to affect me for long. God got me, I will be alright I’ve been through worse. one thing you are not going to do is think it’s ok to verbally disrespect me! I am definitely going to be calling corporate on them.I even told them I was willing to pay my late fee on top of whatever and this would be my first time being late! And my payment is due today on March 3rd so technically I am not really late!Excuse my grammar I just had a baby 7 weeks ago and I am tired.
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March 2024 by Lucindae Haefnir
Love this team, prompt caring service! Always able to find what I am looking for and getting it to me quickly. I have been using RAC for more than 10 years now and I will continue to.
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March 2024 by Faith Youngblood
The Rent A Center in Greencastle has been my go to for years now. The service there is great and they are very kind. Wonderful crew to rent from, I have paid off quite a few items and when I want something specific they do the best the can to find the item, or something similar, and get me a great price!
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March 2024 by aaron lee
Absolutely awful. They don't know what customer service is. Not to mention will change your payment schedule without any notice, but that's after they broke my tv and tries to get me to pay for it. Never again
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March 2024 by andi goonen
Super amazing
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March 2024 by Melissa Coleman
Super friendly and helpful staff, would definitely recommend them to anyone.
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March 2024 by TImothy Little
I ordered a new TV stand and fireplace about 2 months ago and I was brought a used beat up fireplace and a scratched up TV stand. I was told that new ones were being ordered and would be delivered when received. I have since offered to keep the stand with a new fireplace with a remote control like i asked for if they would reduce the price on the stand and was told that they could not do that. I'm more than willing to work with RAC but I've got no satisfaction in this matter. And I've already paid a substantial amount on it waiting on the replacements. So I feel like I'm to invested to just return the items and that I may be stuck with a beat up fireplace and scratched up TV stand. PLEASE HELP
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March 2024 by Yesenia Griffith
I live in Newark N.J and they are the worst blaming me for something from 27 years ago and i don't know what they are talking about. Just was trying to rent something . But went somewhere else w/o a hassle.
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March 2024 by Carlos Quezada
Good experience
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February 2024 by jeremy copas
We're long time customers of rent a center and we've never had a bad experience
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February 2024 by Wa Rob
Nothing but a bunch of thieves that is it. Do not buy from Rent-A-Center unless you want your money stolen.
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February 2024 by Rick Richardson jr
Very professional polite and helpful
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February 2024 by Chris E
Great office atmosphere
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February 2024 by Justin Pipes
Appreciate it.
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February 2024 by Kid Klick Studios
Great place to rent to own if you don't mind paying ridiculous interest rates, paying 2x the amount of your item any other place, and getting called every 4 hours when you're 2 hours late on a payment.