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February 2024 by Kailee Harris
So great. Worked around a shipping error and resent to me. My daughter is so happy with her new dance clothes and shoes.
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November 2023 by J Finch
Great employees who answer your questions. They take their time to fit you properly and if any issues arise they are quick to resolve them. They have dance ware, ballet slippers, pointe shoes, tap shoes, jazz shoes, warm up gear, bags/storage, muscle rollers, stretchers and lots of accessories. Three locations makes them our go to dance store.
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August 2023 by Adam Glover
Great place. Helped my daughter get what she needed for her dance class.
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July 2023 by Cathy Prinz
Great store and friendly employees. It's worth the drive for me.
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April 2023 by Sam T.
Went to buy a few leotards, stockings and various other items. Walked in and I had to greet the staff/young girls who were standing behind the counter chatting as they never greet me. I asked for help in sizes and was told "What is there is what we have". I then asked what size I should get for my daughter (who was there with me - thinking they might measure her or at least eyeball her and suggest a starting point). Rather than giving a hint where to start, the girl said "I don't know, you'll have to try on and see what fits". There were 4 leotards we wanted but no sizes - no offer from the girls to try the other store for me - I had to ask. When she gave a displeased look that she had to make the effort to try the other store I told her not to bother! No one was watching the changing rooms so we couldn't ask for assistance in getting other sizes. I walked into the change room with 11 leotards - no one watching or assisting. I asked for ballet stockings and said what colour I needed. The girl got me a pair - wrong size. She got me another pair - wrong colour. She got me another pair - wasn't the convertible ones I stated I needed. Seems the girls were too busy chatting to assist. Not the cheapest place so you would expect better service.
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February 2023 by Nicole Amundson
We were fitted for pointe shoes elsewhere and the shoes didn't fit properly. At Sandy's, Grace helped my daughter find pointe shoes that fit her well and also looked nice on her. We had a wonderful experience.
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September 2022 by Jaymie Bryson
The ladies here are very helpful and the prices are reasonable.
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July 2022 by Noel Thacker
All staff were so friendly and helpful with our ballet shoe selection! They have a range of gear from young children to adult. I’m confident you can find anything you’re looking for - slippers, leotards, tights. This place has it all!
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June 2022 by Stephanie S
I came on the day before my dance recital looking for some new jazz shows because I got them in the wrong color . I can in and I got help as soon as I walked in! It was a fast and productive 5-7 minutes I was in there! Thanks Sandy’s!!!❤️
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December 2021 by Amanda Fry
This dance store has unfortunately gone down in quality of customer service since changing management. They aren’t organized and lose orders. There’s a lack of confidence and communication amongst the workers. The customer is wrong when the sellers have lost your merchandise! In addition, lines are very long.
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September 2021 by Natalie Mahnken
My little girl is new to dance and Sandy's was recommended by her dance teacher. I arrived at the store a couple of minutes after opening. My little boy was with me and when we got out to go inside the door was still locked. No big deal. Lights were on and I saw someone inside, so I called to make sure they still opened at 10. The lady who answered, while not extremely rude, she was definitely not friendly and very dismissive. Just basically said we'll be open soon. She knew I was waiting outside and at 10:15 I decided to leave and take my business elsewhere. If a simple pleasant response and we're running late and need 10 or minutes was provided I would have been more than happy to run another errand and come back. My time is valuable too and there is a lot of competition. I found a wonderful dance store in Richardson with a lovely manager where I will definitely be returning and referring her classmates.
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September 2021 by Kelli Bennett
Very kind and helpful staff. Was great working with my 4 year old to get her what shd needs for her beginners classes.
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April 2021 by Kathleen G.
The staff has always been great but they just went above and beyond with locating the needed shoes and performing the work needed to have them ready at a speed I had not anticipated. Thank you, Blake in Plano, for making it happen!
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February 2021 by molly loflin
Great place to dance shop
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January 2021 by Isabela Flores
Awesome customer service for a first timer. Caroline was super helpful and sweet!
