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January 2024 by Dywanda Bucknor
They have a great selection better than Stonebriar. Staff is very helpful
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January 2024 by taylor robinson
Ordered a same day delivery, one of the products was the Amika Leave in Conditioner spray. The bottle was used and less than halfway full. Luckily customer service shipped me a new one at no cost. Please make sure you aren’t re selling USED hair products to customers. It is deceiving and not hygienic.
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January 2024 by Melanie O'Brien
Worst customer service. Park and Preston is definitely the better store.
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December 2023 by Dan W
Nice place helpful workers. Line goes fast.
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December 2023 by 최태희
William at this location was SO HELPFUL!!!
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November 2023 by Omar Hamed
I went in there inside the store, looking for some items and the team member named Linda had great attitude and customer service and helped me find every single item that I was looking for. I have never met such a kind person with a lot of patience to help me get the right items, my experience there was great and definitely the best customer service I’ve came across. Thank you, Linda.
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November 2023 by Mansi Verma
It's disappointing that the Sephora attendant recommended the wrong shade for Sephora compact powder, and the product is expensive and mismatched with my skin tone. I am looking darker after using product.
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October 2023 by Cia Li
Went into Sephora to grab a o/s mascara. Upon getting it decided to look around reading items to see what the best moisturizer for me would be. No one ask if they could help me or assist. So after selecting a few items head to register where the most annoying cashier was. Only ask if this was going in my Sephora card so I provided phone number. Had quite a few point so I used 500 for $10 off and then asked about the 500 point sample in the case when I ask to see it she held onto it like I was trying to steal it mind you I just spent close to $200. Anyway I’m writing this review in hopes that management see it and retrains the entire staff at this location. ??♀️
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October 2023 by Cia Watkins
Went into Sephora to grab a o/s mascara. Upon getting it decided to look around reading items to see what the best moisturizer for me would be. No one ask if they could help me or assist. So after selecting a few items head to register where the most annoying cashier was. Only ask if this was going in my Sephora card so I provided phone number. Had quite a few point so I used 500 for $10 off and then asked about the 500 point sample in the case when I ask to see it she held onto it like I was trying to steal it mind you I just spent close to $200. Anyway I’m writing this review in hopes that management see it and retrains the entire staff at this location. ??♀️
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September 2023 by Cait P
Very helpful and friendly staff!
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August 2023 by Molly Bates
The best costumer experience of my life. I asked Ally for help finding a lipstick for an event. She took me straight to what I needed and was super friendly. I wish ever store had an Ally.
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August 2023 by A R
I never wear makeup so I decided to book a 60 minute full face makeup service with Daisy for an event. It turned out AMAZING! AND IT LASTED IN 100+ DEGREE WEATHER!!! Seriously, she is a wizard and just so nice!
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August 2023 by Edwards Family
As the mother of a teenage daughter (and someone who also loves Sol De Janeiro and other beauty products) I frequent Sephora a lot. We have been to many locations throughout the DFW area and also in our previous home state of Virginia. All that said, this location won my favorite location of all time today because of an associate by the name of Allison. When we went to check out with out items I asked Allison if it was possible to get my daughter a sample of a foundation she was interested in. Allison kindly color matched her with this super cool new technology, gave us so much helpful information, helped my daughter understand her options with her Sephora account and her new color match information, and gave her two samples (one for her summer skin match and one for her fall skin match). Allison was so sweet and knowledgeable and made my teenage daughter feel so special - which made me the happiest of all the moms in Legacy West, I am just sure of it. Her kind customer service, knowledge, and just overall demeanor is not something always seen anymore and I was so grateful she helped us! We will definitely be going back to this location in the future even though it is out of our way because of this star employee! Thank you Allison for making our Girl's day all the better! And many thanks to Sephora for your sample policy! You make it easy to want to spend money at your store when we are able to know just what we are getting! Allison made us customers for life by teaching us this! - Kerry
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July 2023 by Jessica Bloomingberg
I don't normally shop Sephora but the service I received from Ally today will have me shop here more often. I didn't even buy anything today and she was still very helpful! I will def go back to see her when I'm ready to make my staple makeup purchases.
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June 2023 by Alicia Bacon
Awesome customer service very informative and helpful. Definitely will be back soon
