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February 2024 by Optimal Windows
We always head to Sherwin-Williams in Plano for our painting needs and they've earned a full 5 stars from us! This store has it all. Their paint selection is unbeatable, offering colors and finishes for every project we can think of. Finding the perfect shade is a breeze with their help.The staff there are real pros. They're super friendly and know everything about paint. Whether it's picking the right type for a room or matching a tricky color, they have the answers. Their tips and advice have saved us time and made sure we get the results we want.What's really great is how they treat their customers. They listen and take the time to understand what we need. This level of service makes shopping here a pleasure. Plus, with their wide range of products, we never have to go anywhere else.For anyone in Plano looking for paint, Sherwin-Williams is the place to go. Their expert advice, friendly service, and fantastic selection make them a top pick. Whether you're a pro or starting your first project, you'll find what you need here.
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January 2024 by Debra Robidou
Friendly and helpful staff.
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January 2024 by Roger Sparks
Every team member was very pleasant and extremely helpful in answering my questions. I was genuinely made to feel important. A+ on my experience with the West Plano (Midway Rd.) location!
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July 2023 by Stacy Wasserman
I love this Sherwin & Williams neighborhood store - convenient and a great team who are consistently helpful!
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July 2023 by Corsean Grissom
Very helpful staff excellent customer service
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April 2023 by Kevin O.
I spent thousands of dollars on Sherwin Williams paint. We needed some touch up paint to fix a dime size nick. Store #707290 refused to sell me a quart. I asked if they could mix a quart, I was ok if it didn't match exactly, but they refused. Home Depot did it in 10 minutes. I don't know what wrong with the management of this store but customer service stinks.
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March 2023 by sonali vaidya
I will never go back to this store again. The person working here on Tuesday evening was not helpful at all, to say the least. This particular person is clearly unaware of what good customer service means. I now understand why this store is pretty empty whereas the one on independence and spring creek is always busy ( the people here are so considerate, and they will take time to answer all your questions ). He did not even have the decency to let me know that the store will be closing in just 5 mins when I told him that I will go home and get the color sample and will be back in a few mins. When I went back to the store it was 6:04 pm and he told me to come back the next day. The least he could have done is to tell me that the store closes in few mins. That would have saved my trip. I should have looked online when the store closes, but he could have shown some decency and told me about it because he was completely aware of it. I will definitely not come back to this store again. Horrible experience
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January 2023 by Vasudev Bv
Excellent customer service and support. Liked the collection and options.
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June 2022 by dominik corona
Ricardo was very informative and helpful in trying to find more paint for our home! Definitely recommend this location to anyone.
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June 2022 by Jose Ramon Galicia
There was this white dude who has no idea what he was doingI get to the job and I realize that paint wasn't mixed, I don't have time to waste going backReally make me mad.
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July 2021 by Mario Soto
Very good painting company, if they don't have what you are looking for they will locate it and give you directions to where to find it. Apart from their courtesy and kindness towards their clients, everything is very clean.
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November 2020 by Martin Duran
Very professional and polite.
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September 2020 by Hans Welboren
Great color advice
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July 2020 by Shannah H.
This is a relatively small Sherwin-Williams store, so don't be surprised if you get sent to another store when they don't have some items in stock (for example, a quart sized version of a paint you'd like to color match). They stay very busy, which makes me think they are primarily serving paint crews buying larger quantities and needing quick turn around. It is a convenient stop if you want to buy some color samples - and by the way, Sherwin-Williams color samples are the best value around in terms of quantity and quality.
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July 2020 by Roberto Guzman
Very slow
