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December 2023 by Gunther H.
needed emergency townng service on 12/23 afternoon out of my garage and they reponded same day. Tow truck driver was Brian and he was excellent. Sent me a text after he dropped off the car at the dealer. Office sent incoice by email next morning. Wish all my transactions go this smoothly. You do pay for service, of course.
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December 2023 by Eamonn Y.
They are supposed to tow people illegally parked in our complex but they never come and enforce towing violators. I constantly have my garage blocked by inconsiderate neighbors and call them to send someone out and they never do. I'm not exactly how to change companies but Signature isn't very reliable.
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October 2023 by Rylie Naff
I had an absolutely horrible experience with the front desk worker today. She was an older woman who told me she in the middle of a shift change and was angry that she had to stay and help me. She had a completely unprofessional and condescending attitude towards me the entire time. She accused me of lying about taking my license back from her when she was the one who lost it on her desk. She nearly didn’t let me take my car back because she misread my license and thought it was expired even though it is not. She yelled at my friend when she was taking a phone call outside and she thought she was too close to my impounded car. Throughout the whole experience she was extremely rude, aggressive, and unhelpful. I’m not familiar with the company as a whole but I know this woman should be removed from any costumer service position immediately.
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October 2023 by Molly Barbian
Someone needs to tell the lady that works the window at this place that just because she works for a place that makes it a normal practice to extort money from the community, she doesn't have to treat the people they victimize like trash... Just because you're a miserable person doesn't mean you have to take it out on other people. I feel like I got assaulted... Twice.
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October 2023 by Blacc L.
Poor service. Very dishonest employees. At least ones I dealt with. They towed the wrong car. Smdh.
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September 2023 by Raymond S
Called for a tow 2:50AM , driver was there by 3:55 loaded and delivered the car safely. Great serviceAnd communication
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September 2023 by Alex Ting
I found myself in a spot of trouble and our old family car was impounded at Signature Towing. My dad and I weren't sure what to expect and only wanted to retrieve our personal property from the car. Carmella at the front desk was completely fair, thorough, personable--and you would never guess her natural hair color. Team member, Juan, drove the golf cart that took us back into the lot and to our car. He waited patiently for us to grab our things (garage opener, glasses, backpack, etc.) and then drove us back to the office to swap the keys for a driver's license.We count ourselves as lucky that our car was impounded at this towing lot. Our stressful situation was resolved quickly and we were able to have a great rest of the day.Service: Car towing
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September 2023 by J2daizzo
My driver was awesome. Even helped me push my car into the storage in the rain.
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September 2023 by Thomas Milburn
Surprisingly a good experience at the towing yard, staff was unusually polite and friendly, the complex wasn't shady, everyone was really helpful.I wish every time my car got towed, that it went here lol.
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August 2023 by Hrobert
My son & I got in an accident & they were very helpful & professional. We appreciated their kindness in an emotional & tough situation.Service: Special vehicle towing
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August 2023 by Philip Kang
Bunch of uneducated high school dropouts who don’t know how to use a cellphone to pick up the phone call nor make a call really amazes me. Called like eight time to let the tower know that he is going to the wrong direction resulted an extra money spent on not only their stupidity but their laziness.
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August 2023 by Caitlyn Harred
Ryan was very nice, our truck broke down on the side of an overpass. Thank you again Ryan, stay safe out there!
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August 2023 by Keisha Smith
After my tow was cancelled twice by two other towing companies and waiting five hours until 3:00am, my insurance company contacted Signature towing and they got to me and my stranded car quickly and was very professional! He took pictures of my vehicle once it reached its destination and sent them to me. I will always use and recommend this towing company if I’m ever in need again.Service: Car towing
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August 2023 by Ben McMurry
They did a fantastic job picking up the vehicle BUT when they took the keys we had a lot of items on the keychain. We were not informed by the driver that everything on there would be thrown away! Don’t throw away personal belongings without asking!!!
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August 2023 by cindy wright
Worse experience ever. Front desk didn't know what they were doing. One lady told us the driver is on his way and eta was an 1 hr 30 minutes later after the hour the front desk told us that they needed to find a driver and it would be another hour. Front desk need to get their story straight straight.
