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December 2023 by Edgar G.
No refund policy sucks when your selling sub par products that don't work highly not recommended
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December 2023 by James Cosper
Scammers, selling products that don’t work and refuse to offer refunds
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November 2023 by Stephen Miller
Do not buy from this shop!! They will sell you defective glass and not replace it (even when it’s unused). Got a hooka from this place that absolutely does not work and he said it was my problem not his.
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November 2023 by Rowheim F.
PLANO, TX HOOKAH SCAM!!Bruh literally said in his thick baljeet accent "you should've known it was defective before you used it - so becuase you used it - no exchange or refund."Like bruh you should've know it was defective before you charged me $150 for it?! That's like buying a pair of shoes putting it on and it falls apart. And the store says well you should've known it was defective before you put it onBad business practice to sell defective products it's illegal in America you sweaty baljeetThis place looks like they buy low quality cheap products online from Ali Express and markup it high. Once it breaks after 1 use they tell you to get lost. Not to mention zero "No Refund or No Exchange signs" in the store. This is illegal business practices - lawsuit coming baljeet #plano #dallas #fraud
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November 2023 by Edan Yehezkel
Great experience!! Ray was helpful and patient with my million questions. The store looks great. An amazing selection with fair pricing. Thank you guys
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November 2023 by B Jo
called to ask if they had a certain cigar. They said no then hung up on me before I could ask about the other 5 I am looking for... comically rude
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September 2023 by Sergio Gonzalez
This place is really dope Ive met 3 differnt employees and they all always respectful, Añil specifically I constantly get and he’s always very helpful let’s me try flavors and let’s me know deals and when they get new shipmen. Keep up the good work.
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June 2023 by Jon Washburn
I had an amazing experience. I came in looking for some kratom because of my back problems. Hershey was really nice and help me pick out the right product that was for me. Amazing service!
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May 2023 by Daphne
I like the product the lady that was working suggested to me. It met my needs and has a real kick to it.
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April 2023 by Bri Torres
Good for smoking supplies, horrible for vape things. The workers are uneducated and don't know anything about vapes. Also sold me open coils.... go to wickedly instead it's 4 min down parker.
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April 2023 by basil
very easy to navigate and has a large selection. hershey was super helpful, will absolutely be returning!
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April 2023 by 2strokes_on _2wheels
This place has offered me an amazing customer service,Special thanks to Hershey,She always offers customers the best deals on vapes and gummies.Her recommendations works great.No other store would allow us to try before we buy.I like the concept of try and buy,I wasted a lot of bucks on buying and trying and never liked the flavours.The stuff are really good here.I’m a very regular customer since 3 months and continued forever.Thanks keep continuing ur amazing service.
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March 2023 by Max mendillo
I have been coming to this smoke shop for a while now and have never had a problem. Today I went in and it was a new girl working and I asked what was similar to a brand of vape juice I use cause it hasn’t been in the store in months. A fruity 5mg vape juice. She then sold me a different brand that had no nicotine. That’s the whole reason I vape. So now I lost 25$ and you lost a customer
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January 2023 by Kalei G.
One star is being generous.... I've been buying vapes here since 2020 and it used to be my favorite vape shop but everyone who worked there that was good has been fired or let go. New guy is about as rude as they come. Completely ignored me when I came in to buy a vape and instead thought sitting on the couch and chatting with his friend was more important. I stood there for over 5 minutes patiently waiting and wasn't even greeted or acknowledged in any way. He just stared me down when I left, didn't get up or say anything.... This isn't the first time this has happened. DO NOT COME HERE if you have any self respect. Never have I been treated so blatantly rude and disrespectful.Especially if you're a woman - this is not the place to get a vape. I've notice he's much nicer to men than women.... Doesn't even acknowledge your existence.... It's disgusting.
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December 2022 by Kelly Fillingim
This place has it all! I’m particularly impressed with their CBD and Kratom selections. So many to choose from, and the staff is always so helpful and knowledgeable. Pricing has got to be the best I’ve seen in this genre. My favorite smoke shop. I’ll be a forever customer!Kelly S.
