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June 2023 by Bettye Goff
Very good on 6/25/23 I called ahead inquired about the Nabi cropped white linen pants I talked I believe her name was Jeri she held them for me I want her to know I very much appreciate her help...
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May 2023 by Dr. Jan West
My favorite clothes for over 40 women. Beautiful, sized right, and good service. Luxury fabrics, great styles. Not always fastest but always friendly. Prices on the higher side but worth it!
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May 2023 by Myxom Head
Great staff. The ladies there really know their stuff! Best customer service around.
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March 2023 by G B
Great selections! Wish they had plus size options.
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October 2022 by A. Brenning
Love this store; Jen was friendly and helpful during my visit. My only critique of this store is they don't carry many of their jeans, pants in petite sizes.
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September 2022 by James S.
A friend and I stopped in today after lunch. We bought several items each at a surprisingly good price. The sales associates could not have been nicer or more helpful. I will come back more often.
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July 2022 by Jan Krauel
Even though this store didn't have exactly what I wanted, they were able to order the item for me. They were very helpful.
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April 2022 by Connie Comley
Just left there the women behind the counter checking out.i think was a little snobby. You work at a store get over it. 179.00 dollars for a plain looking dress.i don't think so
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April 2022 by Debra T.
I love these beautiful clothes and especially shopping this location! The sales associates are so friendly and helpful. I am so grateful they carry petite sizes. I have so much trouble finding my size. Sometimes I do have to order the items in petite but I am happy to do so and have them shipped to store with free shipping and then I can try them on upon arrival and if they happen to not work for me they can be refunded on the spot. Also just FYI when you ship to store you get a 20% off coupon attached to your package to use same day on new purchases you make while there!
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December 2021 by Joe McLean
Best to buy with a discount.
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December 2021 by Christina Naeter
Like their clothes and they actually wait on me.
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September 2021 by Donna G.
I think the store is nice enough and has a good selection from the on line store...but...I pulled a dress and ask to try it on...the clerk checked the sizing, as if I didn't know my own size. She put it in a dressing room with my name on it....but when I went to find it they'd put someone else in that dressing room. I wrote it off as an honest mistake, but when I left the (new) dressing room to find a different top (because no one was helping me), they cleaned out all my clothes and put another person in there . They were not that crowded and they had empty dressing rooms. So...the only conclusion I had to make was that I wasn't the kind of customer that they wanted. So, I left. And ordered on line. I like to shop local when I can but too bad. Miss the old Cold Water Creek that used to be in that spot...
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August 2021 by Anju Khanna
Have always loved the clothes at Soft Surroundings.... But have to say I was less than enamored by the customer service. The 'newbie' associate was super helpful...But I definitely felt that the other associates were not very helpful and even a little dismissive. Why do I say that? Because I observed the transaction right before mine. Yes.... I spent more than enough! Could it be because I am a woman of color?
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July 2021 by Sandra Rose
Going to Soft Surroundings is always a treat. Clothes are fun, unique and affordable.
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June 2021 by Kristina B.
Nothing but good experiences here both here at Preston Park store and in Southlake. I know that negatives reviewers are the most motivated so I need to add my positive review. I have had nothing but good experiences here! They are friendly and welcoming. I enjoy my experiences here. I love that they will honestly critique what you selected and not just sell you anything. It's so relaxing. Jeri will go get other sizes and she knows the merchandise! Yes, the prices are at the upper range of moderate. Most of the fabrics are better quality and the designers are not afraid to make more complex garments. I love that some garments are long enough for tall women. The plus size sizes are well-proportioned.
