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December 2023 by Corie White (Dumbledor123)
Way overpriced. They even sell stuff that is broken or won't even work. Many of the items cost double of what they're actually worth. Not sure what the point of this place is.
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November 2023 by Kenna Lockett (Prettyeyez)
Walked in the store today and my sister seen a dresser that she wanted to buy and my mom called a lady from behind the counter that we wanted to buy the dresser. So a worker walked over and asked "what do we need", not once but twice. Not how can I help you but "what do you need". You guys need to train your workers on how to talk to people(customers) properly.
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October 2023 by Suzanne Jensen
The store was very organized and it made it easy to find items. They had a wide variety of items you never know what Treasures you might find when you come in. With Christmas just around the corner they have plenty of decorations and items that would make perfect Christmas gifts because they do have new and used items. Their prices are reasonable and they were having a 40% off sale while we were there. You definitely should go see for yourself you might find just what you're looking for that you couldn't find anywhere else. The staff was very friendly and helpful and there's plenty of parking
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July 2023 by Matt Watson
Terrible service and very high prices. Very rude employees
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March 2023 by Nina Persheff
Their organization when it comes to clothes is impeccable! Plus the selection of gently used clothes is phenomenal ? pricing is not ? bad either! Staff was nice ?
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February 2023 by Christine B.
My favorite place to shop, I always find something worthwhile to buy there. People there are so helpful and so nice. They have a variety of things to buy from.
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January 2023 by Ivonne G.
Manager is the bottom of the barrel in terms of customer service. If there is no price on the item they will pick and choose if they will price it or not depending on "who" you are. This is the meanest manager and she needs Jesus. I've also had money stolen from my card and a refusal for a refund and a store employee repeatedly sent messages to my private cell phone asking me for clothes and food. She took my number when I gave it for points at the register. I had to block her number.When I tried to raise my concern today, the manager said she'd give me the district manager's number. When I said they wouldn't call me back she said she doesn't know anything about that.This could have been resolved with a simple text or Intercom call to the manager to price a one dollar item. Now it will be up to the Better Business Bureau to handle.Save yourself the trouble and shop at Grace Bridge Resale of Plano or Frisco as they do practice the values they advertise as their mission.Read your Bible peopleRosy I previously emailed the info email with no response. Look at the reviews across social media and you will see a theme as to the groups who are being mistreated
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December 2022 by Tina Ball
Could not be more disappointed w/ your assoiates. I asked them if there was someone who could help price the hand of god holding the last supper figurine. She then responds "we are a cashiers we cannot do things like that". She was indignant/rude like I had asked her to comit a crime. She did nothing to try to help or listen. The girls who price are there, no one is in the line. As a Catholic I will pray God helps this girl find kindness next time she speaks to someone who asks her for help.
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October 2022 by sarahloo
Alexandra was really nice helping me look for jewelry and was really sweet and helpful. Best trip to the thrift store thanks to her
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October 2022 by Tony Flores
I love this place!!! Feel confident that me donations are going to the needy. This is a real charity!! Consider donating your old goods and even your time!!
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October 2022 by Darlene Parker
You never know what they will have. Great place to pick up glassware and reasonable price too. Or even a piece of furniture to refinish!! Tiffany is so friendly and was such a big help. She made my experience even better!! I’ll definitely visit this location again in the future.Looking for glassware!! This is the place!! They had so many for me to choose from.Mariam was such a big help wrapping them up for their trip home.What about furniture, look here. Periodically they have some great pieces. You could even buy it, Sand and paint it. You’ll have an amazing addition to your place!Amd the checkout help María with a constant smile and Patricia with knowledge in items you might have a question on.Try it there is always a sale easy parking great location
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October 2022 by Lauren O'Brien
Just wanted to let you know how helpful and friendly all of the employees at your Plano location are! Miriam Romero,Tiffany and the guys who help with loading are amazing. Really, I have not met any employee that was not super friendly,
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October 2022 by Kirby C.
Spent a good half hour sifting through what was honestly a dirty mess of many overpriced items, but fortunately found a couple of items I liked. Fast-forward to checking out, the woman rudely told me there was no price tag on one of the items with a blank stare, then eventually said she couldn't sell it to me. First of all, it's 2022. This policy is tired & lazy. Second, when I inquired if she was absolutely sure she couldn't sell it, she replies, "it doesn't have a price tag on it, how am I supposed to know how much it is??" Yikes. Quite an attitude coming from a Christian-based business, and nonetheless, as the customer, that's not really my problem. But god forbid they take 2 seconds to re-price. Needless to say, I walked out without buying a single item, and won't be back.
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September 2022 by Gloria Fuentes
I love coming to this store. They have a variety of items at really good prices. The employees are really nice and helpful especially Maria H, she’s the best! ?
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September 2022 by Maria Castillo
Liz has been in this store for a long time. She has been an asset to this store. She is a leader and never have I seen her frustrated with anyone or any situation always with a Welcome smile. She is a very hard worker.
