Steinway Piano Gallery in Plano is a premier authorized dealer offering a wide selection of new and used Steinway, Boston, and Essex pianos, including upright and grand models. The showroom is known for its stunning appearance and beautiful, high-quality pianos, often described as a “piano heaven.” Customers frequently praise the friendly and accommodating staff, especially Mr. Otis, who is recognized for his kindness, patience, and encouragement of young musicians. The team goes above and beyond to ensure a positive experience, often accommodating visits outside regular hours and providing thorough answers to questions. The after-sale service is highly regarded, with staff members offering ongoing support and quick responses to issues. The showroom also hosts events like recitals, where the pianos look and sound amazing. Many customers have enjoyed personalized coaching and tips on playing, as well as honest advice on piano selection. Overall, Steinway Piano Gallery in Plano offers a welcoming environment with exceptional service, making it a memorable destination for piano lovers, students, and professional musicians alike.
Dr. Marshall did an awesome concert of french piano literature from Faure, Debussy, Messiaen and Ravel. It was on Ravel birthday and the concert was in honor of Ravel works - Gaspard de la nuit and Le Tombeau de Couperin.
March 2026
The customer service is excellent, attentive, dedicated, discreet, and helpful in all matters.I love them so much . 😃👍
February 2026
Steinway Gallery is top notch and their selection of pianos is second to none. Otis at west Plano Steinway is extremely knowledgeable, helpful and kind and will not steer you wrong. He will kindly answer all your questions and to top it off - he is an excellent pianist himself and can help you select just the piano that... read full comment
