-
March 2024 by T S.
Id love a reply from the owner. I will legit take down all these 1 stars ive left on every site. I bring my 1911 in for a simple repair on the plunger tube. Quoted 2 days for the work to be completed. Two days later. Me in no rush. I called to check on the status of my firearm. The man on the phone first hangs up on me immediately. I call back and he gives me weird attitude saying why am i calling if its only been two days?! I reply that i was told it would take two days? He tells me come pick up my gun and do business elsewhere. Absolutely 1 star. Im actually very nice on the phone. Very polite. Im blown away at this customer service.
-
March 2024 by Mohammad 17
Great ?
-
February 2024 by Michael Mitchell
The store name says it all. From cleaning to modification work. Victor and James got you covered.
-
February 2024 by Talha Alfayadh
Worst experience I have ever had at any reputable gun storeHe was very rude and refused service after taking the gun in for couple of dayDefinitely don't recommend
-
January 2024 by Steve Elwonger
Excellent work by Victor fixing my revolver's ejector rod! Thanks!
-
December 2023 by Dmitry Levi
He did a one-time good job for me to clean the gun. I paid whatever he said after all called him numerous times, even today a couple of times and nobody picked up the phone when the customer needed a service. Not cool!
-
December 2023 by Hunter Shew
Every time I need something repaired Victor and the guys at Superior always take the best care of me , I don’t normally do reviews but I love this place and they deserve a tip of the hat , Thanks again Victor I’ll see you next time
-
December 2023 by Dylan Collins
Had a small problem with my stock, got it fixed very quickly. Great customer service I was in and out super fast. Would recommend everyone to come here if in need of a gunsmith. I will be taking all my guns here when I have issues. Super nice guy. Great quality work.
-
November 2023 by Steve M.
Had some stuff painted a few months ago went super well, dropped off more stuff to be painted and it took 3x as long When I went to pickup I was kicked out of the store by the manager who was pissed I wasn't satisfied with the work I had to call the owner for him to let me back in and get my stuff. Made me pay whatever the total was even though the coatings were not good. Scuff mark on freshly slide can see bare metal Avoid this place like the plague. Manager needs help mentally can't even hold a conversation about the work he did.
-
November 2023 by isaac wilson
I dropped off my AR-15 upper for a pin-weld and was told that it would take a week and half at the longest. At 2 weeks I called for an update and was told that the guy they gave it to was taking a bit longer than they expected. Week 3 they didn’t answer or return my calls, I had to stop by the shop from them to tell me that the guy they gave it was being difficult. Week 4 still not answering or returning my calls I stopped by the shop and was told that the guy stopped answering their calls and I had to wait for the owner to come back from vacation to get my upper back. Finally on week 5 my upper was returned with no changes made to it. I then took it to another shop dropped it off on a Saturday and picked it up on the following Wednesday at a lower cost then what superior had quoted me.
-
October 2023 by Randy Mathews
Rear site shifted on my Glock and Victor took care of me! Super nice guy! I will be back for any gun repair!
-
September 2023 by Shawn N.
Great work as usual. Offered great advice when I was first staring to purchase a couple of weapons.
-
August 2023 by Kendrick Wooten
Victor was excellent. He sited both of my laser red dots within less than an hour. I only use Superior Gun Care for all of weapon services. Go see Victor!
-
August 2023 by Manda C.
Very displeased with the shop in my last experience. Brought a bunch of weapons in to do some work and the owner was there and basically said I think we can take care of most of what you are asking for but you really need to come back and talk to the gunsmith. Returned a couple days later during the week when the gunsmith was supposed to be there and he wasn't. Another person behind the counter was inquiring what I wanted to do (slicking up four guns for cowboy action shooting) and was essentially trying to talk me out of it. Very degrading conversation, treating me as if I have no idea what I'm talking about and basically shooing me away. So, congratulations you've lost at least $1,000 in gunsmith work. Don't appreciate the treatment and will never return or recommend you to anyone else.
-
July 2023 by John Gannon
I took a brand new 9mm with laser to Vincent-he sighted it for me at no charge. Great guys!!!
