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November 2023 by JohnK W.
This is only for Take 5 Store #69 at 1732 E. 14th Street in Plano, TX, 75074. Joel was great! I went to another Take 5 location for two cars and they were not approved for State Inspection. I came here and Joel took care of me even when he was supposed to get off at three. Store location was very efficient.JohnK
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November 2023 by Carl T. Droste
I always go to Take 5. This particular site has Matt and Joel who took care of my oil and inspection for a car last week and one this week as well as years past. The entire crew is upbeat and friendly. Service is Professional. They do their best to help you understand what is going on. They put a smile on your face. Hats off to all of them there on 14th near Jupiter Road.
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November 2023 by Mirrha Morales
Great customer service from the minute I pulled in. The technician (Hunter) was so courteous and explained the process. He took my coupon without hesitation. I will contine to only go to Take 5 Oil change for my oil change. Great job, Hunter!Service: Oil change
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November 2023 by Brewster_ Boy
MATT!! Is your NUMBER ONE MANAGER!! It’s honestly hard to find and come by genuine people that truly honor and appreciate their job. This man is truly an amazing fit for this Take5 Oil location. If I could give 10 STARS ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I most definitely would. Give this man an absolute boost in his pay $$$ JOEL is the best too!! ???
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November 2023 by Lilys Love Squad Company
Matt and Hunter were extremely helpful and professional. Please come here and get your car serviced.!Matt was resourceful with explain and teaching what I need to do to keep my truck maintained!Thanks guys
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November 2023 by Ladda Yang
I didn’t catch the names of the individuals who did my oil change but service was great! I had my dog in the car with me and they were so nice to him and gave him lots of attention as well. Service was fast, friendly, and funny! Would definitely recommend this location.
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November 2023 by Shelby Coley
the older heavier set man (pony tail and grey beard) is extremely unprofessional and rude for no reason. This location is going to lose a lot of business because of this man. He yells at customers and talks to people like they are stupid or beneath him. I drove out of the bay before even letting them service my car because someone elsewhere will treat their customers much better. This guy has so many other bad reviews, it’s crazy he’s still there. If I could give 0 stars I would. I’ll never go back to that location again
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October 2023 by Carlos A Zuluaga
Hunter such a profesional ! , he checked my car and changed the oil. Friendly and cool ! Definitely will come back to my next oil change , he is anBMW lover and who better to perform an oil change that someone that share the love for this amazing machines .Service: Oil change
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October 2023 by Sajan Amin
My mechanic was great, he used all the proper measuring equipment instead of eyeballing the oil amount poured in , made me aware of the over tightened oil filter by the last place I changed my oil, and showed me my dipstick and correct range of new oil. Everything was done by the book and great service.Service: Oil change
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September 2023 by Layne Kieschnick
Excellent service, excellent staff. Thank you Take 5, my family and I appreciate you and will not go to another location for oil change and inspections if we can help it. Best wishes!
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September 2023 by lorena garcia
The technician was very friendly and knowledgeable. I was in and out in 20 minutes with 2 people ahead of me and they changed my cabin filter. ! Great service and explained everything they were going to do. I pulled up right at closing and they still took care of me with smiles on their faces and patience to my questions. Would highly recommend this location to anyone. Thank you!
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September 2023 by Nicholas Caster
they did a great job, Blonde young guy with a ponytail helped me find the bolts I needed for my bottom plate. Super friendly and would recommend
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September 2023 by Bruce Danahey
There was nobody in front of us and it took 45 minutes for a simple oil change. Three of the workers just stood around talking most of the time. One of them was getting trained, which slowed them down even more. Manager didn’t know how to reset oil service button. Will never visit this dump again.
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August 2023 by Shannon Lally
I have been to this location many times and usually get the best customer service, which is why I return. I don't even live in Plano anymore and still wanted to give this location my business.I pulled up right at 7am when they opened and was "greeted" by a very unwelcoming man (older man, gray ponytail and beard). He was standing at the middle stall so I pulled up to it and asked for an oil change. With a snarky attitude he told me "well you're going to have to back up and pull up to the other bay" - so I did (Strike 1). Then as he's guiding me into the bay, he signals for me to veer left - so I do. Then he signals for me to stop and yells at me "I need you to put the car where I need it, not where you want it!" (Strike 2). After pulling it in, he's waiting on the computer to load and I still had my car on because he never told me to turn it off, then he tells me to turn it off but says it in a way that made me feel like I was an idiot and shouldve already known to turn it off (Strike 3).At that point I decided I didn't deserve to be treated like I'm an idiot and decided I was going to take my business elsewhere.I don't know if I got attitude because I pulled up right at open or because I interrupted this man's morning cigarette but I didn't feel I should be disrespected like that. I will not be returning to this location again, which is a bummer because all of the other guys I've encountered there are usually very friendly.
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August 2023 by Rose Cisnero
Always great customer service at this location off 14th St., and efficient even in the hot weather with any employee you encounter.Matt (I believe was his name) was very helpful when he found a crack in my oil pan and great direction on what I could do to fix it! Awesome work guys!Service: Oil change