-
November 2023 by Christian Rodriguez
Great and quick experience at Take 5, I used to go to Nissan and wait for 3 hours. I was in/out in 15 minutes. Great service from Connor and he explained every detail for me about what my car needed and Take 5’s top off service at 3k miles. Going back every time.
-
November 2023 by Joanie Gill
All the young oilmen at the Take5 in Plano were excellent. Started out with a cold bottled water and proceeded to do a 65.00 oil change. The men were fast, professional, friendly, informative and kind. This will be MY Take5 from now on. A special thanks to Jason and Nick. Job well done. Hugs jojo Gill
-
November 2023 by Eric Morris
I came in today for an oil change because my mileage exceeded what was on the sticker from my last oil change.The people working informed me that that was only an indication of when I should come in for a free top off.I was ready to pay $120 and wouldn’t have known better unless they informed me, which they did. Based on the premium oil used last time I can drive another ~4,000 miles before my next oil change.It’s so rare to find honest people in the car repair industry. This is one of the easiest 5-star reviews I’ve ever left. Thanks guys.
-
November 2023 by Rene Martinez
Both men, Jordan and Daniel, were professional and helpful. I appreciated their overall friendliness and will be taking my business back to them next time my care is in need servicing.
-
October 2023 by Lance R.
Showed up when they opened Gentleman was great and super friendly! Had me in and out as their state. Such a great value and the service requested was exactly what I received. They will get my business again!
-
September 2023 by Brian Amos
Pulled up, greeted at door, was offered water and told them I was here for oil change, everyone was polite, got all my info and started oil change, told me everything they saw wrong and I made notes. Service was fast and friendly.
-
September 2023 by Franki Hernandez
The men are so knowledgeable, and are able to help me understand everything they’re about to do to the car. They didn’t even mind the mess my car, esp my dash box, was! Love them!
-
September 2023 by Bradi M
I only go here, no matter what! They always do an amazing job. They’re so friendly and nice I don’t know anything about cars, but I feel very safe in their hands. Colton Derek and Jordan did a fantastic job. I definitely recommend them. I will always come back and RECOMMEND THEM. Thanks always for taking the time and caring.
-
August 2023 by zhao averie
Went to this take 5 for an oil change.The technicians at this location had service way beyond ordinary.They were professional, honest, and willing to answer all the questions.I would recommend this specific location over all other oil changes mechanics including other take 5.Would recommend
-
August 2023 by John Zipko
Got my oil changed, changed out air filter and replaced a windshield wiper. No pressure to purchase air filter or wiper and they offered a coupon.Very professional staff and all work performed quick. 2nd time using 15th St location in Plano and will definitely go back.Services: Air & cabin filter replacement
-
July 2023 by Aus P
I used to exclusively have oil changes at Take 5. I had my most recent one on 7/11. While driving on the highway I heard a horrendous metal sound scratching the pavement. I pulled off to find my oil pan was mangled and plastic frame was destroyed. I’ve been waiting for a regional supervisor to contact me to resolve this; however, in the interim the shop manager contacted me. He says he explicitly told me the oil pan was already broken and that he documented it on my invoice. We had no such conversation and my invoice does not reference any damage to my vehicle. He defended himself by blaming Honda design, saying the oil pan is held by plastic clips. I informed him they are metal screws, which he doubled down denying that metal screws hold the oil pan in place.Take 5 ruined my vehicle and refuses to take accountability. I need a regional supervisor to contact me to resolve this.
-
July 2023 by Trina Minnieweather
I was Very Pleased with my service on 7/1/23!!! Donald was very courteous, and professionally thorough from beginning to end. Any questions I had were answered with clear knowledge and understanding of what he was doing.Though I live near Little Elm, I told him that I ended up at that location, because I get my car cleaned at Tommy's Terrific Car Wash, and had just left there. After Donald was done, he Remembered what I said, and wiped over any areas he might have touched, leaving prints (smiling).I'm sure I will pass Maaaaaany more Take 5's, as well as other oil change competitors, between my home, and this location, But, I Will Travel The Distance To Return Back To This Location. Thanks Donald (smiling)!!
-
June 2023 by Nicholas Solorzano
Great place! Went to this place for years just because it was the closest and the service was hit or miss. A couple years back I went and got great service from a guy named Donald. Now I only go to this place. Service is great and fast every time now. I’ve even moved to Dallas since then and now I just wait until I’m in Plano to get an oil change.
-
June 2023 by AlphaTwisted !
Addison & Derek are AMAZING! I come here for all my car needs. Very great customer service, great inspection, tire pressure and oil change! Perfect men for the job.Services: Air & cabin filter replacement
-
June 2023 by Photo Bomb
I had a really good experience there this morning. The staff was really friendly very quick to help me out and even offered me water. The inspection didn't take that long and they didn't try to sell me extra stuff I didn't need. The only reason I'm giving it four stars is because at the end of my inspection the employee was made to finish the inspection out in the parking lot. It's already getting really hot this summer and puts employees at risk in an already hot job. The reasoning was to get people moving through the line faster, but in my opinion putting your workers in the heat more than they need to be isn't better than moving the line faster. Especially when the people in your line are sitting very comfortably in their car with AC running and the people getting the inspection done and doing this inspection are out in the hot sun. The employee was pink faced and dripping at the end.Still highly recommend people go here for your service, but would like management to take this into consideration for their employees.
