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December 2023 by Chandler B.
Colton just gave me an oil change. He was beyond kind, so sweet, very honest, didn't try to upcharge me, didn't try to give me more than I asked for, & he even offered me a water after I left. Such a great experience + it was fast!
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November 2023 by Ayaz Qureshi
I went to replace the wiper blades. Both young man who was there and unfortunately I don’t remember their names were very humble, courteous, and professional. It was the evening time pass 6 pm. . Great service.
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November 2023 by David Lizardo
Unfortunately, my honest review in my 2 times I came for oil change is not good. In my last synthetic oil change, the bearded guy who first talked to me is more interested in upselling me than taking care of my car for the service I’m paying for. After telling him twice to check my tire pressure, he went to the computer and prepared my bill and asked for payment. I promptly paid even though they were still working on the oil change. When the oil change was done, the other guy was already leading me out of the bay. I told them that they have not checked the tire pressure which they did only then. The receipt for the payment I made earlier, showed that they checked the tires, but did it only after I told them for the third time. It’s not a big hustle but it shows the kind of service in this location. I’m going to Valvoline next time even if it’s further away.
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November 2023 by Kayli F.
Got overcharged for an oil change. They made my mother pay $118 for an oil change and "a new filter". Don't go here.
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November 2023 by Valorie Cheri Givens
These guys are awesome. LUE was the greeter and very knowledgeable and professional . Trerik Robinson was the sales agent and very professional. Great service!!!
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November 2023 by MD Christian
I have only gone to this location a few times and usually go to a different location. First off- they were training other people while it was busy, which is fine, but the line was back up. The gentlemen were working on my car - which took longer (with them) because of an “issue with a skid plate.” The manager or trainer repeated several times, “When there are issues with skid plates, don't park other customers behind them.” She then went to the car of a customer who was angry about the wait and told her there was an issue with her car, so there was a long wait. Dear manager -how many other bays she should have been directed to? Secondly - as a manager if you knew there was an issue why didn't you take care of it yourself to get the line moving faster? Third- there was a line when I pulled up and I was in my car waiting for about 30 minutes. I guess everyone had skid plate issues? And the kicker is that she never told me there was and issue nor did she advise the trainee to do so. I will never be returning to this location. She was rude and not reflective of the service I am used to getting at Take 5.
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November 2023 by pepper metoyer
Awesome Place!!! 1st time going here and they were so very kind and knowledgeable. Extremely helpful and very fast. They explained all services executed and didn’t leave me in the dark about what was being done to my vehicle. Will most definitely be going back again.Service: Oil change
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November 2023 by Colleen Elliott
Waited for 30 minutes, got frustrated and left. Decided to give it another try the next morning. The person changing my cabin air filter was clearly new. He could not get the glove box door back on. It took 2 other technicians 20 minutes to get it back on correctly. They offered me a coupon for my troubles. I will NOT be back.
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September 2023 by Lacy H.
If I would usually rate good but not today. Every time I come to this place the people are nice! Today there was a older white blond haired lady there. Her attitude was not nice. She was that way from the moment we pulled up and was not pleasant at all! The whole time she acted as if we were bothering her. I have been getting my car serviced here since 2021 and this is my last time so I never have to encounter her again!
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September 2023 by Michelle Holmes
I used to go to Take Five, but the last time I was there for an oil change was nearly four years ago. I stopped going because I realized they always wanted to upsell and make you spend more money. I used to take my car to the dealership for oil changes, but since I needed one urgently and had just come from a baseball game with my son, I decided to try this place, thinking it would be cheaper and faster. I thought it would take about 20 minutes or less since there was no queue. They took my car in for an oil change, removed all the parts from the previous one. It took them one and a half hours. They left me in the car, started attending to other people, and just left me there. Then they came, charged me a high amount, which, had I done it at the dealership, would have been 50% cheaper. I think they charged me quickly to prevent me from changing my mind. And I kept waiting. I asked them after an hour had passed, how much longer it would take. They said 15 to 20 minutes. I waited for one and a half hours, and my son was crying in the car because he was hungry and wanted to eat something. If I could, I would give them half a star or no star at all. I mentioned the price, and the attendant said it’s about convenience. The $49 oil change price is nonexistent; it’s just for show. They told me it wasn’t available when I arrived, so this $49 price is deceptive, meant only to attract customers. When you get there, you’re forced to choose a higher-priced option. I recommend going to the dealership for an oil change, or somewhere else.
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September 2023 by Becky Wiese
So much for 5 minutes - waited nearly 40 mns for an oil change. Yes they were busy, but they also cant keep track of who comes first. They serviced two other cars that arrived after me before they serviced my car. Definitely need some help managing the facility.Service: Oil change
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September 2023 by Parker Hahn
Employees there were very helpful. Made me aware that my previous oil change was done incorrectly and was very happy to help me out. Would recommend going to this location.Service: Oil change
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September 2023 by Dhiraj Sabharwal
This place is such a delight. The employees are so empathetic and then there is small board which says Honk if u r satisfied. They quickly replace, top up the oil , their billing system is fast and you don have to come out of your car. They will top up between oil changes and above all they are good to customers.Services: Air & cabin filter replacement
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September 2023 by Annie Heskett
Awesome. Really helped me with my oil change for my BMW. Quick service there was hardly a wait time. Definitely coming back and making this my go to spot. They're open 7 days a week, which makes it very easy to get my oil change done on weekends.Service: Oil change
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September 2023 by Bri P.
Wait time was about 30 min and customer service was subpar at best. The two workers seemed to be arguing which made it a little uncomfortable lol
