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July 2024 by Nick
I had been searching for a particular truck for awhile and had a trade in that I just couldn’t seem to make a deal anywhere else with. Patrick was able to make it happen and close the sale the same day I inquired about the truck. This was without a doubt the easiest and smoothest vehicle purchase I have ever made. Great truck. Would highly recommend.
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February 2024 by Paula Griffin
Bought a van from Patrick. Very happy with it. A sound vechicle, at a good price. Great dealing with a happy person, that got us in & out fast. Would reccomend if looking for trucks or vans.
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November 2023 by Caleb Fambro
6/5 stars! Excellent service!!! Patrick was my sales man, he treated my fiancée and I with the utmost respect, while simultaneously making sure we were completely comfortable the entire time, we were in and out SUPER fast and extremely Satisfied!
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July 2023 by Will Morris
This review has to be conducted in two parts: 1) the shopping and car buying experience and 2) the vehicle I chose, in an effort to be as fair as possible.For #1, this was hands down the best car buying experience I have ever had. I have purchased numerous cars, and everything from the shopping experience to the transaction itself was the easiest, friendliest, and least pressured purchase I have had. Patrick was responsive, answered every question I had to the utmost of his ability, and he even went out of his way to hold the vehicle over the weekend before I could make a deposit. The transaction took no more than about 20 minutes, and I was on my way.For 2, the vehicle I chose has some problems, which seems to be common from this dealership, but any reasonable customer has to have a realistic set of expectations about what they are getting when they select a vehicle. My vehicle was priced several thousand dollars below the market value, and other similar vehicles had issues like previous accidents and other issues. This particular truck had a clean title, was higher mileage, but structurally looked great. After owning it for a week, the main drive belt broke due to a locked up air condenser. Patrick made a statement during the car buying experience that this was a solid truck for the money, which I took to mean that, for the price I was paying, I was likely to incur some repair costs commensurate with the price of the vehicle. It would be absolutely unfair to try and hold his words against him for this issue because there is no way he could have known the air condenser would have given out, but it is an expected mechanical issue with a vehicle of this age and mileage. The suspension needs some work, but that is a maintenance issue and not something I could reasonably expect a dealership that has already priced a vehicle under market value to repair. Now, if I came to learn that a catastrophic failure of the vehicle happened, and it has been hidden from me in the sales process, I’d trust Taylor Investments to work with me for an amicable solution. But, I see some of the negative reviews are inherently unfair and holding them to a standard no used car dealership, particularly one that brokers in used work trucks, could realistically be held to. If I had truly been in the market for a pristine truck, I wouldn’t have been shopping for a 15+ year old truck. Even with the break down, I am still very satisfied with my experience with Taylor Investments. The truck was what I was shopping for, I believe they stayed true to their word, and I still think I got a great value for what I purchased, so long as I have realistic expectations of what I can purchase for that amount of money.
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July 2023 by Kevin P.
Proceed with caution. I would not recommend and would not buy from them again. Truck has served me well but I had to spend money out of my pocket day 1. And had to request parts be sent to me to make it operate as described, which they did send. But I did catch them in a lie. Not good.
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May 2023 by Bill Jones
Amazing experience. They went above and beyond for us. Answered questions and texts timely even though I was contacting enough to where even I thought I was annoying. Would gladly do business with them again.
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October 2020 by Marshall Tullos
No hassle. Pleased with my purchase. Great deals.
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August 2020 by Patrick Hughett
Love my Dodge Ram I bought from Taylor Investments! Staff was friendly and honest! Met the owner Gary, who handles a couple of my concerns with no questions. I wouldn't hesitate to do business with them again!
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July 2020 by fabian gamez
Just bought a truck with Taylor investments. My truck started overheating 1 week after I bought it. I was informed I didn’t purchase an extended warranty. Was hoping they didn’t sell trucks that over heat before you can make your first payment.Talked to the owner. He said I waited to long to inform them. DO NOT BUY FROM THESE GUYS!!
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February 2020 by Blake Robinson
I purchased this truck out of state. I was assured nothing was wrong with the truck. When we got there the radio and backup cam did not work, nor the mirror. They gave me $800, which covered the majority of the repairs. This is why they get 2 stars instead of one. When I took the truck to my mechanic, there was another $1000 in work that the truck needed. I attempted to call them and see if they would work with me since they told me there was nothing wrong with the truck. Long story short, they wouldn’t help and instead blamed me for the issues. WHEN YOU SAY THERE IS NOTHING WRONG WITH THE TRUCK I TAKE THAT LITERALLY. Never once did I get an apology for the issues or an attempt at resolution. So they either don’t care or do piss poor inspections of the trucks they sell. If you are going to buy a truck from them, make sure you schedule appointment with a mechanic ahead of time. Do not take their word that the truck has no issues. Do not expect them to take care of you like a good business would do.
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September 2019 by Thanks Veterans
Do not buy a vehicle from Taylor Investments, they will sell you a car or truck riddled with problems and you will lose thousands in repairs. These guys buy from auctions, don't check out the vehicle and sell at retail. Make no mistake, do not buy from Taylor Investments or you will suffer major losses. Totally dishonest, Taylor Investments is not a reputable dealer, avoid them and shop somewhere else. It's all about the bottom line with them, profits. Taylor investments has no concern about the consumer at all period.
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September 2019 by Connie Devere
Highly DO NOT recommend purchasing anything from this company. VERY POOR SERVICE.
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July 2019 by Gerald Black
I received 5 Star service here. Patrick and Staff are very helpful. Would not hesitate to buy here again.
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March 2019 by Brianna Chesson
They were super helpful and made the truck buying experience a breeze. They helped me through the whole process and even helped me find the best bank to get my loan from for the lowest interest rate possible. I highly recommend this place to anyone who hates being strong armed into something, because these people were down to earth and really enjoy what they do!
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February 2019 by BRD
Do not buy a vehicle from Taylor Investments, they will sell you a car or truck riddled with problems and you will lose thousands in repairs. These guys buy from auctions, don't check out the vehicle and sell at retail. Make no mistake, do not buy from Taylor Investments or you will suffer major losses. Totally dishonest, Taylor Investments is not a reputable dealer, avoid them and shop somewhere else. It's all about the bottom line with them, profits. Taylor investments has no concern about the consumer at all period.
