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December 2023 by Anna L.
Tye was a great guy. He helped me with my plantar. I was able to walk out without pain
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November 2023 by Freddy G
Was having so much feet pain from having high arches and just unable to walk for longer than 30 minutes without my whole lower body being in pain for days. Tried various inserts of many kinds with no real relief. Began to feel like I would never be able to enjoy a daily walk.Went to the store located in Plato. And I’m so glad I did. My feet already feel much better and apparently it’s only going to get better in the upcoming days. The Salesman Zach R was super friendly and definitely knew his material. He assessed my arches, balance, gait, knees, and quickly brought out my inserts that I’ll be using. He laid out the plan moving forward. He’s the man. Got immediate relief. My feet feel great!Reviewed everything with me and I’m now stoked that for I feel so much relief. I’m looking forward to walking. Thanks ?
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November 2023 by Ellen A.
While our sales lady was very nice, it's a whole song and dance that lasts about an hour and then they hit you with the price. The orthotics are $450 per pair, but they show you a set of three and present it as a system in which you need to purchase all three sets. The cheapest you'll get out of there is $1350+ tax. Considering one good pair of custom orthotics is less than half the price of the Good Feet "set," you're better off getting one good pair of orthotics that are customized to your foot instead of their three pre-made orthotics. A huge disappointment and waste of time.
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November 2023 by FM F
Good customer service and perhaps the quality of the products are worth the cost, still TBD.My concern is the use of deceptive sales tactics. Make sure you ask for cost of every item upfront.They will try to conceal the high price of every item. They will only tell you the “total cost” when ready to buy, so intentionally preventing customers from knowing what exactly they are buying. They will only share the cost of each item AFTER you have already paid. Even then, it is glossed over by design.Come in with this expectation and you will be fine.
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November 2023 by Rand Brown
Outstanding! I walked in with sore feet after two years of trying just about everything. I walked out with ZERO pain, especially my left foot. Both Quinten and the entire Plano Good Feet Store were awesome. Thanks so much!
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November 2023 by Mary Albright
Stopped in because my feet have been killing me. Barry greeted me and helped me with everything, from understanding how my feet work, to measuring and fitting of my orthotics and finding the perfect shoes. He was very skilled, patient and kind. My feet feel great! This was definitely money well spent! Thank you, Barry and crew!!
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November 2023 by Anne V.
Be prepared for a hard sell and to not be listened to. My salesman did not listen to what I wanted and when I asked questions about the product that deviated from his script he got frustrated and demanded I listen to him. Broadly stated, I am in healthcare and have a decent working knowledge of feet. A lot of what he said was pure pitch and structurally inaccurate. When I spoke of anatomical structures of the foot, he did not understand. I finally got him to sell me one pair of orthotics after threatening to leave with none and all of this was after a painful two hours.
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November 2023 by Kris V.
I do not recommend this business. I used to, based on their commercials. I am someone who works in healthcare. And I thought their commercials were good. Just goes to show you that anyone can be led astray. I went with a close friend who need new orthotics. The "sales representatives" were a hard sale for their system. The salesman never listened to her. In fact, he was quite condescending. When she stated that she really just needed an extra pair of orthotics, he stated that hers were grossly overused. He basically degraded her every step of the way and tried to sell her their "entire system" that would cost at least $2,000. She held firm and bought 1 pair of orthotics. $500 out of pocket for a very painful 2hours. And here is the other thing: had our salesman, Zac listened (as Karen did) we might have bought the additional orthotic.
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November 2023 by Michael Cutshaw
I've experienced foot pain for the last 3 years after a failed bunionectomy. I went into The Good Feet store not really sure what to expect.Karen helped me right away and got me fitted for some insoles. For the first time in years, my feet feel a lot better. It's been a few weeks, and I'm getting used to my new insoles.Karen was very helpful and pleasant to deal with. Much appreciated!
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September 2023 by Bill Neathery
Gina Marie at the Plano, TX Store was very knowledgeable and spent the time with me to get me started on a path for hopefully better feet and leg muscle health. I didn’t know what to expect but bought a package which includes a variety of orthotics, sneakers and support socks, and a great foot massager. This runs a little over $2200.00 but put it on Care Credit with deferred interest payments. I expect this to be a good investment in my health and the orthotics and socks are backed by lifetime warranty.
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September 2023 by Debbie Cooley
I went into the Plano store and Chelsea helped me in getting some arches. I was having hip and knee issues. She was very knowledgeable in fitting me so now I'm just hoping that after a couple of weeks I'll notice a significant difference. We will see. She told me if I needed some adjustments to let her know. Thanks Chelsea
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September 2023 by David Lewis
Gina Maria was very helpful and explained what is going to help me, especially since I’m dealing with osteoporosis in my hips. I felt very welcomed and comfortable. I highly recommend seeing Gina Maria if you go to this store.
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September 2023 by Kenneth Magwood
I walked in not knowing anything and left much more knowledgeable and feeling much better. I didn’t expect to see such a drastic change in pain reduction. In look forward to a better walk, balance and life experience pain free thanks to Laché (lake) at the Plano location. Super personable and knowledgeable guy. You’re in good hands. Fun fact, he played pro football in the US and Canada!
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August 2023 by Linda Werner
I had no idea what to expect when I made an appointment at the Good Feet Store in Plano. What an awesome experience with Chelsea! She was knowledgeable, helpful and so pleasant. She walked me through each and every step in the procedure and helped me feel comfortable in the decision making process. I highly recommend the Good Feet store and especially Chelsea! Great experience!
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August 2023 by Lana King
I did not know what to expect when I entered the Good Feet store in Plano. As soon as I entered, I was asked had I ever been in a Good Feet store before and I laughingly said 'no, but I am here now'! A very nice sales woman greeted me, Karen, we sat down and began to talk and I feel became friends. She explained the process to me, measured my feet did a balance test and I was amazed. (the before and after) I was fitted for the inserts for my shoes, we tried different ones and talked about the process. I left there very informed and if I had any questions, to be sure to call. The entire staff at the Plano store are wonderful caring people, Gina Maria, Karen, Lake and Chelsea. I know that if I have any questions and can reach out to them. I feel I have made new friends. I highly recommend Plano Good Feet.
