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December 2023 by Rahim L.
This place is usually my favorite except for past few times. Paid for a detail and the mats were supposed to be shampoo and cleaned. They also missed a few different spots inside and outside.
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November 2023 by Ryan G.
$16 is a lot for an express car wash with limited extras (this was the middle option, there was one slightly cheaper and one more expensive for the express washes). This one had the tire shine with it, and that part was nice and the tires came out shining. I like the manual towel dry at the end as well.However, the car wash itself did just an okay job. I didn't have anything crazy dirty on my car but it still failed to clean random spots on the sides of the vehicle. They weren't super hard stuck in dirt or anything either, as I was able to easily wipe them away once I got home.Not sure I'll be returning here at this price point and this quality. It's not horrible, but just not quite up to the expectations I had.
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November 2023 by Amy Fry
My six-year-old car looks brand new!!! I am SO impressed with the wash and attention to detail. The third picture was the gentleman taking time to remove specs of window “paint” that has been there for four years - no one else has ever taken the time to do that. (& I didn’t ask, this was done on his own). I highly recommend this place & the team. Alec & Lukas were extremely helpful & very knowledgeable.
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November 2023 by Mary C.
Tommy's is a good car wash. I do recommend going a a bit of an off time in case it is busy and you get a little more attentive service when it isn't too busy.
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November 2023 by Raynaldo O.
I came here to get my car wash.I just got a brand new car. I repeatedly confirmed the sponge bristle things were cleaned regularly and wouldn't scratch up my car.They did.Now I have to pay to get them all buffed out after owning my car for 2 weeks. The inside is cute and more luxury than your normal car wash.
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October 2023 by Erika Batzler
As someone whose parents agree on nothing, when they both recommended Tommy Terrific - I knew I had to try it. The team there is great! They hand washed my car a few times in the last few months. It looked good as new!And! I love that I can drink my wine while taking care of errands!
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October 2023 by Anthony Alexander
I’ve been to many carwashes and this one is my absolute favorite. They do a great job every time and even offer you beer while you wait. It’s a very nice lobby, not some place where you have to wait outside like most other places. Also, the lady who works the desk is so nice and accommodating. Highly recommend.
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October 2023 by Tommy N.
On 4/15/2023 between after 4-5pm I brought my vehicle like I have numerous times to get a wash from Tommy's terrific. After I sat down and they started on my vehicle I went to Miguel to avoid spraying water directly into my front grills to avoid the intake filters getting soaked with water to Miguel Mundo. He told the detail manager before they made a second pass at spraying down the car. They seemed to not listen to his direction and continued to spray water directly at the car. Then again a 3rd time on a high pressurestream a few minutes later. They told me my car was done after about 45 minutes but when I got in my car, I had a check engine light and car was idling fought. I immediately reported it to Miguel and he advised me he would speak to Whitney Wehring(his supervisor). After no call return call/text after almost 48 hours I came by to speak to someone in person. We review the video it was sprayed 3 times. 1 to presoak which didn't seem to get direct contact by much. Then after being warned they sprayed it again the second time for over 7 seconds. Whitney assured me it was on a low setting and not on high pressure which is a stream setting but in the camera footage shows the 3rd time was direct high pressure stream. The filters are very visible because they are a bright blue in color and cannot be missed. I took my car down the road to EurAuto to get a diagnostic. I was told the fuel injectors got wet and stuck open which fouled the plugs. The repairs currently are quoted at $1,767.09. From a $65 Carwash (which I still tipped $10) I am at a lost for words because before leaving Whitney told me she was the owner and that she would not be doing anything to resolve the damages. So now I am having to spend almost $2k to repair my vehicle due to their negligence.
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October 2023 by Alex B.
I tried being angry. I tried having pride. Most relevant - I tried every dang car wash this side of Texas. Life is too short to not go to Tommy's Car Wash. It makes your day better. The people there are all smiling and nice and not in that "they took too much adderall" way that you can get these days. They are genuinely good people. I don't know if they are reading the Bible a lot or what - but it is contagious. I just like it here. The car wash? Phenomenal. Mini detail was $75 and looks just as good as a lot of full details. I'm a part time farmer and part time chauffeur. To say my car lives 2 lives is an understatement. One is covered in mud and ripping through rows. The other is me in a suit opening the door for fancy people. It's imperative my car looks correct after it's farm time to city time conversion. Tommy's does that! It's a one of a kind wonder. Did they break my windshield? Ya...probably. Will I make sure there are no micro-cracks hidden by mud on my windshield in the future now? Definitely. Good to be back. The fancy, free soda machine is still ice cold and the leather arm chairs are ready to chill in. Can't beat the value. Cheers.
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September 2023 by Brett Beavers
Hands-Down the best car wash experience you can find. I drive 30+ minutes to get my car cleaned here. The service, the experience, and the quality are second to none. I’ll keep coming back!I just wish there were more of these around.
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September 2023 by Tee K.
They do not pay attention to detail at all and take no pride in their work. I went because my car had poop on it and a banana smudge on the passenger seat. I had to go back and forth with them when collecting my car about actually cleaning the seat. Why do you think I brought the car in? Does it make sense leaving a car wash with a dirty car still? All it required was the lady spraying the area and wiping it but she was so flustered over some banana at first, insisting I go deep clean it. Why do you think I am paying you does that make sense???? It took five seconds to remove it when her brain cells were utilized at last. And as pictured there are still multiple poop spots on my car and luckily for them I was in a rush this time. There are much better car washes here
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September 2023 by Adam B.
I wanted to like this place. I took my Jeep this morning to get a detail. I was disappointed to see the chocolate stains in my back seat would've been cleaned. Call me crazy but I thought that would be part of a $75 detail. I'm not one to complain but just wanted to submit this review to hopefully help the team do a little bit better next time.
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August 2023 by Chanelle M
So on a recommendation I decided to try this car wash. Honestly there was nothing terrific about it unfortunately! This was a basic overpriced interior wash! They didn’t even wipe down the dust on my dashboard or the cup holders. The side windows were not even cleaned properly. The exterior was acceptable. It’s very disappointing honestly because I heard good things. The lady who checked me out said, “ oh your car will definitely be clean” but they failed to deliver. I just left disappointed and I’ll just do it myself. Save your $35 you can get a better quality experience elsewhere or just stick to an exterior wash. I’ll stick to Carnation in the future, for $5 more they do a great job and even vacuum your trunk out for you.
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August 2023 by Krystal Garcia
Holy hell…. Management must be treating their staff right cause the customer service here is top notch! This was my first visit - I was driving home from my doctor visit nearby, needed a car wash, and by luck they were nearby! Everyone was friendly and patient while I, an obvious newbie, was trying to figure out what I was doing! Every single employee greeted me with a smile, even while casually walking by. The desk clerk was very kind as well - they offer complimentary beverages including Ascension tea and coffee which is delicious!My car looked great after the wash. Probably the best it has ever looked after a clean. Price is a tiny bit higher than other places but the level of detail made it worth it.
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August 2023 by Claire P.
I normally drive out my way to come here for the mini detail. The first mini detail I did here was over a year ago and it was so good. I had people complementing me on my car. So to have this service not turn out the way I expected was disappointing. Spots on the car body. Places inside that weren't wiped down or vacuumed. By the time I noticed I was already in my driveway. I'm wondering if it just a hit or miss because the place wasn't jam packed . That rue 1807 hand soap though smelt amazing. I had to take a picture and Google it.