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January 2024 by Marvin Thomas
It was great indeed I still have to return pads that I rented but they are working and patient I'll be doing more business this upcoming week need more supplies and they have it all.
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December 2023 by Jeffry Simpson
Bobbi was awesome! We actually reserved our truck at another location but when we got there they did not have it. So we were sent to this location and we will start using it from now on!
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December 2023 by Samantha Alvarado
Nicole P. Did such a great job taking care of me and my needs. She courtesy called to check in with me about returning equipment on time before my cut off time so I wouldn't be charged extra and was so incredibly kind. My family and I had a rough moving day(s) and going through all sorts of losses and just a little kindness from a stranger goes a long way. Thanks Nicole P.! You were the best!
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November 2023 by R X.
I never thought out of all places U-haul would scam me. I went there at 8 am, asked for a small box truck, and the manager Bobbi Harper said there isn't any available you have to rent the big truck. Then the manager said that it's 54$ with no contract to sign she just gave me the key and that's it. Long story short, I bring it back before noon and only drove it for 13 miles yet they charged me 120$ for no reason at all. Horrible explanation, Bobbi Harper didn't even mention there are free blankets in the car and she even charged us extra for blankets we didn't know already existed. She also didn't even give us the receipts, she charged us an extra 25$ for not folding the blankets of the U-Haul like that's my problem or chores. If you are looking to move make sure Bobbi Harper isn't the one helping you out because you will be scammed.
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November 2023 by Jackson
The Uhaul team were polite, pleasant and helpful. I had a smooth experience from the moment I picked it up to moment I dropped it off.
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October 2023 by Caiti Lynch
I am blown away by the customer service at this location. Bobbi and Nichole really helped me out of a tough situation and I couldn’t be more satisfied.
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September 2023 by Aimee Matlock
U-Haul in Plano has been a wonderful experience and I recommend them over other locations in the area due to the customer service and kind people who own and manage this location!
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August 2023 by Ruby Soliz
Thanks Nicole for helping & your wonder trainee who put a smile and joy in my day. After my previous rental reservation was canceled by Budget Rental 30 minutes before my pick up. Your Uhaul location made it happen. So I could move today. Great customer service, and key lime cookies you made were A+. Best Texas Friendliness I’ve experienced!
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August 2023 by Alberto
Great and speady service! The staff was very friendly and helpful.
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July 2023 by Richard Mullens
This U-Haul store is great because of the employees. The location is good. The prices are reasonable. The inventory is well stocked. We highly recommend this store.
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July 2023 by Scott Allen
Go anywhere but here ANYWHERE BUT HERE.The manager is rude, unhelpful AND WILL NOT HONOR CONTRACTS.Let me recommend the U-Haul on Alma road.In case I didn't make myself clear, DO NOT GO HERE.
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July 2023 by Boris Rodriguez
Thanks guys yall the best ! Really helped me out today
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June 2023 by Helean Aljaf
They have bad service and do allow us to bring our own car they said we had to us theirs.
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June 2023 by Rahmah Nafea
They have bad service and don't allow us to bring our own truck they said we had to use one of theirs.
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May 2023 by Raghad Nafea
They have bad service and the people there don’t listen and they don’t help.
