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March 2024 by Annemarie
RE SALON: Worst haircut I’ve ever had. They literally did not blend any of the cut - my face framing was so choppy I do not recommend ever going here unless you’re getting a trim or know your stylist. I actually cried leaving the salon.
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February 2024 by Greg Clark
Great selection and friendly staff!
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February 2024 by Malinda Frank
I came to this ulta a few days ago with my mother and my brothers girlfriend who had never experimented with makeup before, and the staff at this ulta were amazing! Rae specifically helped us color match her skin and showed her how to apply makeup for her desired look. It was so much fun and such an important experience for her to have in an accepting environment.
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January 2024 by 2kidsdance
I had an exchange for a mascara that globs. They validated they've had returns on this and directed me to others. Very, very helpful
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January 2024 by Ulist2 G
Just finished with Emily, stylist, great job in getting rid of grays and blending existing highlights. Loved the scalp massage. See you soon.
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January 2024 by Mona Nikkhah
I didn’t want to write a bad review but i just left the storeWithout any reason i started coughing so bad on the return line front of the register and she had short and purple hair she even did not ask me if i needed some water I couldn’t breathe she didn’t care at allIt’s a really unprofessional customer service!!!
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January 2024 by B
If I could give this store 0 stars, I DEFINITELY would! Their customer service is the worst ever. All I want to do is exchange a gift without the purchaser knowing and I was spending more than the gift even cost. They refused and when I said I would leave a bad review AND NEVER shop there again, all they said was "OK"! This is not how you handle customer service. From now on it is Ulta, they at least act like they want your business!
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December 2023 by Joslon Davis
I went into the store today and had to interact with an associate (Taj?) wearing a “Not today Jesus” pin, “Hell admit one” pin. When I asked her about the pins, she says she’s a satanist. How is an employee able to wear things that speak against another persons beliefs…. AT THE WORK PLACE?! What you do in the privacy of your life is on you but when you’re supposed to be representing the ULTA brand, this is totally disrespectful!!! I spoke with Beth the manager who said she would speak with the employee but she continued to work after the incident. I will not be back to this location or possibly any other ULTA if this is their definition of Freedom of speech in the workplace.
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December 2023 by April Yin
Don't shop here if you want to be physically injured by their employees and then be told it was your own fault for being there.A group of Ulta employees were holding some kind of employee meeting regarding their lockers in the middle of the perfume section on a Saturday afternoon while the store was open for business and multiple customers were shopping. This group of roughly 10 employees blocked every entrance but one to the perfume section. Therefore, I entered through the only opening in order to get to the Chanel perfumes. Next thing I know, an employee shoved me into the edge of a display, resulting in multiple bruises and cuts. You would think the group of employees that witnessed everything would at least apologize and ask if we were both okay. Nope. Instead the employee that shoved me only said "excuse me" and the group of employees only checked in on their fellow co-worker, asking their co-worker if they were okay. The entire group of employees drew attention from all the customers that were in the store and blamed me for being there.
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December 2023 by Britt Mack
I’m not going to name any stylist but please, if you ever listen to another review, let it be this. Do not get your hair trimmed here. I just washed and styled my hair after my initial appointment for a cut and color and I have at least 10 different lengths all over I’ve never had before. I cannot believe how bad it is, considering I just ask for a trim…the color isn’t terrible but it’s definitely orange in some places. I really don’t care about the color, it can be easily fixed but this cut with take me a year to grow out.
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December 2023 by Jackson Foster
I guess they don't want you to shop here if you don't have an account? I came here for the first time and was about to just leave due to the fact that they kept bothering me about the fact that I didn't have an account. Seems like a strange decision on their part but now I know not to come back to Ulta in the future.
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December 2023 by melissaaa
i came to shop around & also do a return and when i brought my stuff to the checkout i was explaining to the lady at the register that i didn’t have the receipt & wanted to return it because i didn’t like it etc etc but the entire time i was trying to talk to her she was looking the other way ignoring me ? i understand she was listening but it was kinda rude to not even look at me while i was talking but that wasn’t the worst part unfortunately. when i finished explaining, she gave me a dirty look and such an attitude it was so infuriating because there was absolutely no reason for her to act like that? i also asked for a price match on 2 things which she did but like i said she had such an attitude with her body language / tone EVERYTHING she looked pissed at ME. i wanted to get out asap n i stayed friendly to her even thought i wanted to call her out for acting that way. so disappointing and im not sure of her name but based on the other reviews im almost positive its the same girl.
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November 2023 by Dvoya Carter
I absolutely love this place ❤️❤️
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November 2023 by Jessica Bloomingberg
No staff on the sales floor to assist. When asking cashier difference in products I was interested in, she had no answer for me.
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November 2023 by Mishel El-ezra
I really love ulta beauty, I can literally buy all what I need for my face?
