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December 2023 by Jack Landreneau
No longer at this location.
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January 2022 by PAIGE HOES
Appointment made for rapid COVID test. They gave me a PCR instead and said 24-48 hours till results. At 72+ hours, I called to check results. Had to text a number per the outgoing voicemail message. Replied from text that due to surge, they still hadn’t sent my sample, and it would be another 48-72 hours. I got tested January 5. It’s 9:45pm on January 13, and I’ve yet to receive results. Unfortunate because the drive up testing was quick and painless…but without the results, that really doesn’t matter. At all.
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January 2022 by Elizabeth Wheeler
We went for a rapid covid test and they were amazing. We got our results quick and it was easy. We got to stay in our car and they were pretty nice.
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January 2022 by Jordan Webb
Do not go here for PCR Covid tests. I took a test on Monday, Jan 3rd and have received the run around all week about the results. I was told it would take 48 hours and after that amount of time passed, we called and were told 72 hours. After that amount of time passed, we called and were told to text a number that essentially said they had not gotten to my test yet and to anticipate another 24-72 hours for results. Well we are approaching an additional 72 hours and still nothing. I realize there is an uptick in COVID cases but please provide your customers a realistic time frame with which to expect results. I would have gone somewhere else for a new test but they kept saying they would come the next day.Additionally, the covid testing area consisted of a folding table outside with one women taking tests and putting them in a big box that was also sitting outside. Does not seem like a legitimate operation. I've been reading about scam testing sites and now am concerned this location is one of them.
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January 2022 by Jordan W.
Do not go here for PCR Covid tests. I took a test on Monday, Jan 3rd and have received the run around all week about the results. I was told it would take 48 hours and after that amount of time passed, we called and were told 72 hours. After that amount of time passed, we called and were told to text a number that essentially said they had not gotten to my test yet and to anticipate another 24-72 hours for results. Well we are approaching an additional 72 hours and still nothing. I realize there is an uptick in COVID cases but please provide your customers a realistic time frame with which to expect results. I would have gone somewhere else for a new test but they kept saying it would be the next day. Additionally, the covid testing area consisted of a folding table outside with one women taking tests and putting them in a big box that was also sitting outside. Does not seem like a legitimate operation. I've been reading about scam testing sites and now am concerned this location is one of them.
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January 2022 by Lori J.
i Got a Covid test . once I got there told they were out of rapid test. Then told I would have results within 48 hrs . Then told I would get the results Thursday. Now it's day 5 and I find out haven't even tested my sample yet.
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January 2022 by Kendra Glasper
It is impossible to get Covid results. They said we would have them in a day, well it has now been 3 days. It’s also impossible to get someone to answer the phone. Thankfully I was able to reach out on Facebook messenger, still not ideal. We will never test here again.
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October 2021 by Happy Splat
Pushy cold call sales people. You say no thanks and she kept on talking. Finally had to just hang up on her.
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January 2021 by Felicita James
USA Mobile Drug Testing is such an amazing service. Working as an HR Manager you are always looking for a way to make processes more efficient. Meeting Joslyn was a godsend so much so that I asked her and her team to come and take on the task of helping my company process drug tests for our mass hiring event. We hired 400 people in less than 30 days and USA Mobile was there with us every day. Her and her team then continued to come out and process our drug screens for our weekly orientation classes until the recent pandemic closures. When we are ready to go again she will be one of our first vendors I will call.Thank you USA Mobile for the great work and for maintaining the utmost respect and professionalism each and every time you guys come out to our site.
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January 2021 by Mark Perkins
USA MOBILE DRUG TESTING OF PLANO provided my company with the information I needed to protect my customers... They provided EXCELLENT service with PROFESSIONAL attitudes, and I HIGHLY RECOMMEND THEM!!!
