Waters Edge Apartments in Plano offers a quiet, clean, and safe community that many residents describe as an ideal place to live, especially for families. The location is highly convenient, with an HEB grocery store directly across the street and shopping, dining, and parks like Windhaven Park and the Legacy Trail all within easy walking distance or a short drive. The surrounding nature is a major highlight, providing beautiful views, soothing sounds from a nearby creek, and abundant birdwatching. The apartments feature gas stoves, and the complex includes amenities like an Amazon package locker for secure deliveries. The leasing and maintenance staff are frequently praised as being amazing, warm, welcoming, and quick to respond to requests. The community fosters a feeling of being at home. However, some significant issues are noted. Several residents report disruptive noise problems, including loud AC units that cause windows to rattle and disturb sleep, as well as noise from upstairs neighbors. There are also complaints about the gate access system, including malfunctioning clickers and an app, and occasional wildlife sightings like rodents and a bobcat near the trails. While some promises made during leasing, like balcony gates, were reportedly denied, many residents still feel the positives—the excellent nearby schools, the fantastic trail system connected to a dog park, and the overall location—make it a place they enjoy and do not regret choosing.