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June 2024 by John Ruchman
To expensive
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April 2024 by Sharon
This is by far the best laundromat in plano. I gave 4 stars only because I came in to do laundry last week. Upon entering I said,"Goodmorning " to the young lady that worked there and got no response. Everyone that I have ever encountered at this establishment has always been kind and so attentive making sure my experience was great. Please do not tarnish your great establishment with someone who does not know customer relations. People should not work in a establishment that requires customer service if they don't like people. Attitudes should never be tolerated in the work place when a person represents the establishment.
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April 2024 by Marvyn Silva
Bad service, my clothes were still wet and at 10 the lady told me that I had to take them out, and that is not always done elsewhere, they give me time to get out of the dryer
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March 2024 by Leslie Wheeler
I love this place! It's so clean and new looking. Yes it gets very busy but once you get in there you just go with the flow. Everyone that works is very nice.
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March 2024 by Craig Metcalf
Not only did these guys and gals do a great job, but I left quite a bit of money in my pocket by mistake. I was totally shocked to find a plastic zip lock bag with the money sitting in the top of my completed laundry.
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February 2024 by Abner Brenes
Excellent place.... very clean, everything is perfect
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February 2024 by Marcia Galaviz
It is a new place, it is very fast, large and cheap washing machines, very good service
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February 2024 by Tina Smallwood Hoobler
Extremely clean and smells good. ALL machines are new modern and in excellent working condition. There is always a very helpful and friendly attendant on duty. I love that it is cash free. I used to worry about places like this getting robbed, but with no cash machines and the digital operation it is a breeze to get in and get out!! I use the facility for rugs, comforters and things that don't fit in my machine at home. It's a great place!!
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November 2023 by Xeeia K
Extremely neat and clean LaundryNot so much busyLaundry assisting lady is very helpful for payment and wash selection.Enough washer and dryerWasher pricesSmall $2.75Medium $3.75Large $5.50XL start from $7.00 =>$9:50 (price are variable ++ depending on wash requirements like Soild..Heavy soild..comforter.Dryer $0.25 =>$0.50 (20 min cycle).I wash queen size 100% cotten comforter and spend $6 (washer Large $5.50 + Dryer $0.50)The payment system is through their topup card, in which u have to put the amount.Coins are not accepted, but they have machine to convert bills.Credit and Debit are accepted, but there are charges/fee.Key Note: Customer might lose money in the topup-card if you dont utilize full amount or select the wrong washer dryer
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November 2023 by M Alvarez
New employees will be their down fall. I’ve been a happy and loyal customer for a year since I’ve moved to the area. It’s always been clean, well kept and a good environment for most people’s least favorite task. They have a kids corner with books and tv. I can’t say I’ve had a complaint or negative experience while doing laundry there prior to this.On 11/02/23, I had THE WORST experience with the new employee and left visibly upset. When I first arrived the employee and I made direct eye contact. She watched me reload my card, take a look around at washers - FIND a cart and UNLOAD my three baskets and then wait UNTIL THE LAST STEP at 9:03 - to tell me that I could do not laundry there… I didn’t realize that it was 9:03 until that moment - but her manner, tone and approach was very rude and unnecessary ESPECIALLY SINCE SHE WATCHED ME DO EVERYTHING PRIOR! I was so caught off guard because she watched me do allll of that just to tell me at the very last step that I couldn’t do my laundry.. I’m a very understanding person but her approach was so unprofessional and unnecessary when all I wanted/needed to do was wash and dry (not fold) my children’s winter school clothes for the following day..I don’t know if I’ll be going back after using the remaining balance on my card. I honestly wouldn’t have been back had this happened BEFORE I reloaded my WaveMax card…
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August 2023 by Christina Martin
Nicest laundromat I’ve ever been to in my life. Extraordinarily clean, machines worked perfectly, no cash needed (even for the snack and drink machines), nice little kid area with books, plenty of seating and laundry carts and a very friendly and helpful staff. I love that we can use the reloadable cards and the money leftover can be used for the next wash. Great place!
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August 2023 by Clare Wells
Came in and asked if they use debit cards and the attendant with glasses at the desk said yes and then she waited until I loaded all of my clothes to the machine to tell me that it is a $10 minimum if I’m using a debit card. I quickly unloaded my clothes and left. She thought that I was going to leave my clothes in there and pay since I had already loaded my clothes in. I will never use that laundromat now.
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July 2023 by Amit Chandrasingh
Friendly staff and easy to use system they have. Simply load a card and off you go. Machines are good and well maintained, which means that one wash and dry run works well.
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June 2023 by Shawna M.
I've been coming here once a week for about 8 months and it's been ok - clean facility, nice people, and the equipment drys my belongings quickly, so I'm not spending all day at the laundromat. However, last Thursday when I made my weekly trip I brought in a trash bag of towels with some sand in it. I had to break the bag to get to my towels, which resulted in sand getting everywhere, and the nice samaritan as I am, asked the staff for a broom so I can clean my mess. When my towels were completed I asked the newer attendant (young, shoulder length black hair) for a trash bag bc I forgot to bring one for my clean towels and she said she had to call and ask the owner. Uhm. Alright. Its literally just a 20 cent trash bag. She came back from her phone call and stated the owner said I can buy a laundry bag, and refuses to give me a trash bag. Wow. Greeeeeeeeeedy. So thank you Harry (I believe that's your name?) for being greedy to a loyal customer. Once my card runs out I'm going elsewhere. I don't need to be spending my hard earned money at a place that won't let me have 1 damn trash bag so I'm not juggling clean towels to my car.
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June 2023 by Chelsea P.
Great customer service and use of technology! A bit of a drive for me but definitely worth it.
