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May 2025 by Jacob Gleason
Same issue as others. 12 people in line, only 1 employee behind the counter, other employees sitting at their desks not helping. Poorly run, can’t imagine fixing this is difficult.
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May 2025 by Kristina Hutley
I was waiting to talk to a banker Gloria flores but she just watched as the line grew to more than 5 ppl. There were several bankers present without customers and nobody was helping. Slow branch that doesn’t care about its customers time.
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January 2025 by Ngan Nguyen
Made a withdrawal through the ATM machine and it gave me bills that I can't use anywhere. I tried to redeposit it back into my account and it won't accept it. Coming back in person to see what can be done with the bills. This is ridiculous.
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December 2024 by James Cho
This branch does not seem to be run well. I’ve not had issues with visiting the teller and doing normal transactions BUT they do not have a walk up ATM, which is a big inconvenience for me. Plus wait times to see a banker to open accounts or do other special transactions are long. Even if you make an appointment, 30 minutes to an hour delay is typical. I once had an appointment to see a banker and ended up waiting for 30 minutes past the appointment time only to be told the banker was in a meeting and I’d need to reschedule.
I started going to the branch at corner of Preston and Parker instead about 1.5 years ago because this branch is so terrible.
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November 2024 by Matt O
Worst customer agents working in this branch!!! Do yourself a favor and do not go to this branch, should have read the poor reviews in advance.
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August 2024 by Joshua Ding
August 2024
Great job getting our needs met quickly. They are very helpful to our small business on many occasions.
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June 2024 by S Martin
Do not bank with Wells Fargo. I opened up an account on a promo. The account I opened online wasn’t working so I went in to this branch. They had to close the account I opened on the promotion. They said since the issue was on their end and since no activity had occurred on the account closed that I could open another account on the promo and that they would honor it since I had no previous accounts. 90 days has gone by and the promo has never been deposited into my account. I cal and they tell me my account is ineligible because of the previous account that was open makes me not a “new customer”. I was going to stay with this bank but when they are too cheap to honor their $300 (chump change) promotion for reasons that are their fault and no fault of my own then that just shows they do bad business. If they can do right over $300 then just imagine how unreliable and untrustworthy they will be with larger amounts of your money. Not trustworthy! Don’t ever open accounts or Trusts with banks you can’t trust.
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June 2024 by La Spiga Bakery
Can someone please explain to me why Wells Fargo is closing all of their drive through windows. It is ridiculous !!ON TOP OF THAT THEY NEVER ANSWER THEIR PHONES....
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May 2024 by Joevanna Montiel
Lorreyn goes above and beyond expectations! She has great customer treatment, knowledge, and always gives us more information to educate us!
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April 2024 by Sergio Lugo
Excellent attention from Miss Lorreyn, she has a lot of professional ethics.
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July 2023 by Randy O.
Terrible customer service. Go into update a CD that was renewing. Say have to make a appointment and they are 2 weeks out. Grace period 1 week and renew at lower rate. Try on phone and can't do on weekends. Not a great place to bank for people that have to work normal hours. That's why some of the online services growing, customer service and ease of online
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June 2023 by Joshua piazza
Darrall Smith was very helpful. He went above and beyond encouraging and helping us to plan for our future home. He spent a significant amount of time with us, sharing expectations for home buying while clearing defining the process and commitments.
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October 2022 by CARPET DOCTOR Carpet Repair and Installation
Experienced Racial profiling by Manager Gladis. Manager verified check then decided not to cash because I was asking questions about the verification process.Always liked Well Fargo customer service but the branch in Wells Fargo is something else.
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August 2022 by Arefeh Javaheri
We had Appointments at 9Am for opening business Accounts three partners show up at this branch tellers just said Banker had some emergency that could not make it we could reschedule you for 12:30, Then we came back tellers just lied that your Appointments was at 12:00 Pm and Banker just left the branch, We Asked for Bank Manager contact number and here is number they gave us, This is Wells Fargo good luck guys
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April 2022 by Tiny B
5 star service every time I come in Jessica or Kristi takes well care of me!
