Brook Mays Music is a highly regarded music store known for its exceptional customer service and knowledgeable staff. The technicians are praised for their expertise in instrument repair, with many customers noting their ability to fix issues promptly and efficiently. Whether it’s a violin, cello, or other instruments, the repair team provides clear communication about what is needed and offers honest quotes, sometimes even refunding overcharges. The atmosphere is friendly, and staff members are always willing to help, providing valuable suggestions and answering questions, particularly for those unfamiliar with musical items. Customers appreciate the organized and clean environment of the store, making it a go-to destination for repairs, rentals, and purchases. Overall, Brook Mays Music is highly recommended for anyone in need of musical instruments or services.
This is a great store for your band and orchestral needs. Kevin is especially helpful and friendly
February 2026
I broke my alto sax TWICE and needed it fixed next day for a performance. The technician, Alex, fixed it both times in about 15 minutes. Works of absolute magic, 6/5 stars
December 2025
Best place to come and for good selection of musical equipment. The staff is always so friendly.
