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March 2024 by M M
I used to love HEB until my curbside experiences at this HEB. I get expired product, missing product or opened product. Luckily they refund me but seriously it’s getting old at this point. ?
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March 2024 by Roses Mata
I went to heb today for a birthday cake from the bakery and I asked the woman working if she could get me a cake she almost immediately started raising her voice at me yelling at me. It’s uncalled for , bad customer service and absolutely not professional. This was one of the worst experiences I’ve had at an heb disappointed
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February 2024 by Jose Alanis
Having fresh chicken noodles soup
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February 2024 by K Castillo
Curbside delivery order was almost 2 hours late. All cold/frozen products were barely cold and didn't receive a product I paid for. Very disappointed especially because this was the first using this. Will not be using again.
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February 2024 by Lupe Briones
Love visiting the Deli. Especially when Pedro is there. He just makes my day. He is one of the kindest associates HEB has. He always has kindwords to say. What a VERY special employee HEB has!!!
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February 2024 by Michael Wilson
Good selection, friendly staffGreat deal on some stuffed dog toys for aggressive chewers at the registers. Had enough registers open and people to help bagging. I'm really satisfied. I went back in on Friday to their true texas barbecue to get two baked potatoes with brisket. It was fairly early, and they only had one left. This is normal for them to run out, but not that early. I feel they should have more baked potatoes available as they frequently sell out. I also went on Sunday for usual weekly shopping for milk,yogurt, etc. I was able to get most items, but not always a variety I may have wanted. This is my latest update. I went in to pick up a few items used on a weekly basis. The gala apples were not very good-looking, but I did manage to find some I liked. The HEB brand hot dog bun shelve was totally empty. I wanted some French's mustard, but none was available. I don't know if this is a supply issue or a shelve stocking issue. There did not seem to be as many employees around the store as there normally is. I managed to get what I needed but not always in the size or brand I wanted. The store was not crowded at all, and many registers were open . Maybe some should have assisted in stocking shelves. I just went in recently to pick up a few items. The store was bus, and the parking lot was an accident waiting to happen.The shelves were well stocke, and I found everything I needed. I used the self checkou, and it went smoothly. They had an employee sanitize when people were finished.This is my 11-25-22 update. I went in on this day after Thanksgiving to get a few things. The store was not crowded at all. I found everything I needed. There were many registers open and moving along quickly. It was as pleasant as food shopping can be.This is my 2- 12-23 update. I wentbin for my usual weekly grocery trip. It was not too busy, and there were plenty of shopping carts. It was fairly earl, and the overnight stockers were still hard at work. I found everything I needed and was checked out quickly with no issues.This is an update on Aug 28 2023. Everything was pretty much normal. The shelves were fully stocked. They say covid cases are on the rise, and there are more people than normal customers and workers wearing masks. They are repaving the parking area, and some sections are closed, causing a bit of trouble as people were driving the wrong way. They probably didn't have enough registers open for the number of people in the store, but it didn't take too long.This is my Nov 25 2023 update. The store was back to normal after the Thanksgiving holiday. The store was very busy leading up to Thanksgiving. It was pretty crazy in the crowded parking area. The store was well stocked, and checkout was pretty smooth, all things considered. I went today to get a few items for the week. The store has now shifted to Christmas mode. The Christmas decorations and trees are readily available. We shall see how it goes as Christmas gets closer. This is my February 10 update. I went to do weekly shopping. It was pretty busy and, as usual, lately not enough registers open to accommodate the number of people. The shelves were fully stocked, and I found everything I needed. They are in Valentine's Day mode, and there was plenty of Valentine's candy. There were also chocolate covered strawberries. They did not look good, almost like they were done in a hurry and thrown in the boxes. I expect better for that price. I'm really disappointed as they usually are very good.
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February 2024 by Steph
This is the 4th rotisserie chicken I have got that is disgusting. It’s tough, rubbery and has a weird smell to it. I usually get around 2 rotisserie chickens a week at the H-E-B in Pleasanton. It makes me so mad! They are close to $9 each and I had to toss the 2 I bought on Wednesday evening (1/10/24). They were so bad, the wild animals didn’t even devour them like they do with everything else I put out. I don’t know if it’s the time of day I get them or if the chickens they get are full of hormones so they don’t cook right. I would hate to have to stop buying them. They are great for a fast meal on evenings where I don’t have a lot of time for cooking. We ended up grabbing takeout on Wednesday night. Wasted $18 on their rotisserie chickens and then another $32 on takeout. The chicken was for a recipe that would have fed us for two days. It’s really upsetting!!
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February 2024 by Kimberly Wiley
Best HEB around with great employees
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February 2024 by Mark Budlong
Very bad service Pula was very rude should be fired treat customer like dirt didn't give a dam 15 mins in line didn't give a dam I'm report this ti corporate office in San Antonio to male sure Paula fired very bad customer service talk to me my step very rude didn't give a dam about customers I wasn't only one complaining last time u go he to have Paula Saud don't like heb go some where else we don't need your business that way employees of heb talk to customers
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February 2024 by Gary Spiars
Clean, good customer service ?
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February 2024 by Robin Whittington
Stop in to grocery shop on my way home! Great, nice, big HEB on my drive.
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February 2024 by Laly E
Employees are nice and helpful and always go above and beyond.
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February 2024 by Lance Lumpkins
Best customer service in my area for a grocery store.
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February 2024 by Tammie Kennedy (Jipseyrose)
Nice atmosphere and friendly workers.
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February 2024 by S M
This is a well stocked HEB. I recently moved and was very pleased to find an HEB that had a better selection than the one I had frequented in San Antonio! That makes it a busy store, but employees are usually quite helpful and checkout time is normally reasonable.