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October 2023 by Brian J
Went in today at 4pm. Two teenage girls and a boy sitting by the front door giving themselves tattoos and listening to loud rap music. Gave them a few minutes to turn off the super inappropriate song before I said something. They were rude and did turn it off. We just left and they never had anything to say. BAD customer service obviously.
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August 2023 by Jessica Lopez - Granado
If I could give this environment a zero star I would. My husband and I of course were shopping for souvenirs and just for things in general. When we decided on what we wanted there was no specific line that was at the register so my husband and I decided to walk up to the register as no one was there at checkout and asked one of the ladies about the towels immediately she gave off the impression that just by us asking her questions was interrupting her and bothering her. We did decide to get the towels however she gave us a wrong towel but with her attitude she definitely lost a customer especially since we were going to buy way more things then just the towels her attitude was very poor and I can't get over that customer experience customer experience is definitely a big thing especially for what I do for a living and when someone comes off as if you were bothering them when that is your job to explain certain things you definitely run off customers that way so I will never be shopping here again just by the customer service
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June 2023 by Victoriasxmnmxm mm me. XX did ldknDmakczxk Rodarte
ESPERANZA is very rude, def needs another job treating customers like she was today . Said she didn’t like customers well she likes her customers just not us . Def needs to be re trained.
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April 2023 by Robert Ortiz
Came from the valley, got dome things for the kids , everyone happy
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January 2023 by Brittney Rabago
Wow! This place was super organized but the prices do not make sense. They are overly expensive, like cmon now it’s Texas. Anyways, you’ll find what you need but you will be paying like $18 for one snow globe. Good day!
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January 2023 by Sophia Downing
Lots of fun gifts..... something for everyone ??
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December 2022 by Razorhornet
10% Military Discount. This place has great evening attire that is current for women beachy themed. Lots of great swimming suits that would accommodate any size woman. My wife likes this store best. She found a couple of evening dresses. They also have custom tee shirts or shorts if you want to make some. Great music, island themed. Super affordable. If you forgot anything come here.
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October 2022 by amyandbrendan
10% Military Discount. This place has great evening attire that is current for women beachy themed. Lots of great swimming suits that would accommodate any size woman. My wife likes this store best. She found a couple of evening dresses. They also have custom tee shirts or shorts if you want to make some. Great music, island themed. Super affordable. If you forgot anything come here.
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July 2022 by Jamie Hollebrands
Was charged more than how many items I had even with the charge for the decals on the shirts.
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July 2022 by Ori Omary
me and my sister had no problems with the store denfinetly would come back
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June 2022 by douglas lietzau
My wife and I went there today. I thought the store and especially the staff were exceptional! Store had everything you can imagine and then some. The prices were great, what more could you possibly ask for. They had disability access wich is a must for my wife. The young lady and young dude were awesome! Well done you two for hooking my wife and me up! Best shopping experience in port A we had. The staff made the difference! If I could give more stars I would!
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May 2022 by TAYLOR Roberts
Not very pleased with the false advertisement. Outside on the sign and PAINTED on the window it says towels 4 for 20 , so I walked in and asked the guy behind the counter which towels were the 4 for 20. The man said I’ll show you, and took me to the towels that were supposedly in the deal. I go to the register and the lady rings me up and says it’ll be $40 instead of $20. I say those are the 4 for 20 that the guy showed me and she proceeded to tell me they have NO towels that are 4 for 20 and that I should have read the sign even tho HER COWORKER SAID THEY WERE AND WALKED ME TO THEM AND IT IS PAINTED ON THE WINDOW. I won’t be back.
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May 2022 by That Person
Thieves! Buyer beware.The guy there last year was a real jerk.All I wanted a refund/exchange. I was trying to be flexible since I immediately returned to the store after my purchase. (I never left the parking lot after my purchase and went back in the store minutes before they closed) I was told to come back in the next morning, and I did.I wasn't happy with his poor attitude given but trying to be patient.He was being a snarky j*** the first syllables he spoke to me.He called police because he said I was trespassing.sfyer he threw the merchandise at me.He called me a few profanities and then followed me to my car right on my heels because i called him a theif and told him to put better signage up for their return/exchange policy.Children were in the store, I didn't want to make them uncomfortable, but he sure did.The police wasted their precious time and arrived as his wife Holland across the perking lot at me.Real class!Horrible, horrible policy and customer service.