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May 2025 by Lizzy Lisenby
Kamren was incredibly helpful, professional, and knowledgeable! She greeted and assisted us as soon as we walked into the store and resolved our issue very quickly! She is fantastic and deserves a raise! ⭐️ ⭐️⭐️⭐️⭐️
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April 2025 by Long V Vu
I have excellent customer service experience with Mr. Rginald Sutton yesterday. He was very receptive and extremely nice and helpful. He also addressed all my concerns about AT&T plan and billing matter. He did great!
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April 2025 by Bradley Koslan
Garbage staff and treats the customers like they are stupid. Tried to come into store and return and item, even if I was mistaken by the time frame when to return an item, the customer doesn't need to be to talked at like a dog. Immediately dismissive behavior and unprofessional staff all around.
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April 2025 by Maggie Ortiz
My husband y I were very please to be helped because we were out of hometown y felt lost as to where to get our payments on time for our phone service
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February 2025 by brash1364 Rash
AWESOME ATMOSPHERE,
QUICK AND ON POINT.
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February 2025 by Shane Williams
Great encounter. I'll keep doing business with them.
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January 2025 by Kayleigh Jones
Reggie was so nice and helpful. All the people working were extremely friendly.
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November 2024 by Daniel Domínguez
What this company is doing is stealing from users, and they never solve the problem. As a user, I feel disappointed.
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November 2024 by jack cach
It was good
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October 2024 by Brandy Bryant
I’ve paid thousands of dollars to AT&T over the last 30 years! My iPhone cost $1000. Walked into the store to ask for help cleaning the charging port since it won’t charge and I was laughed at & told to go buy compressed air at Walmart! NOT GOOD CUSTOMER SERVICE! You sell an inferior product and won’t help me maintain it.
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October 2024 by Monica LaDay
Gaby was and is a Toney The Tiger GRRRREAT Sales Rep at this store.
And I Welcome her assistance anytime visiting this store.
Thank You 😊
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October 2024 by Ines Marentes
This place is useless, not helpful at all when it comes to helping elderly clients. We went into this location to get help with my father’s phone and the manager basically said “We are sales representatives” and you need to call customer service to help you fix the issue. This manager did not show any type of empathy what so ever for elderly clients that are not tech savvy and not willing to stay on the phone with AT&T customer service to help resolve the issue. She dialed the number and waited 25min and she then walked to back and never came out to check on us until I asked someone else to please call the manager. This manager needs training on better customer service skills go above and beyond for your clients. What’s the point of being a “Sales Representative “ but can’t help with issues!
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September 2024 by Lauren George
Mrs. Raquel was very helpful! We went yesterday just for information. We walked out with a fiber appointment, new phone line, and new phone. We were not pressured and every question we had, she was able to answer with no hesitation.
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September 2024 by Tiffany Everfield
My husband and I are new customers of AT&T and we’re having a rocky start until we visited the AT&T store in Port Arthur, Texas. Ms. Jennifer went above and beyond the call of duty to help rectify our issues and made sure we have full coverage. The entire AT&T Port Arthur Team was pleasant and accommodating during our visit. Thank you all for your service! God bless you!
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July 2024 by Lucille Vincent
Gaby was great. Love her
