5Point Credit Union is a highly praised financial institution, with customers expressing deep satisfaction with the exceptional service and support provided by its staff. Lupe, a loan officer at the Nederland branch, is described as a "blessing from Above," consistently going above and beyond to assist customers with various financial needs. Customers have also highlighted the exceptional service of Stan, Crystal, and Heather Ashworth, who have been praised for their patience, knowledge, and ability to guide customers through complex requests. The credit union's staff is consistently described as friendly, helpful, and professional, creating a comfortable and welcoming environment for customers. While the policy of holding third-party checks for an extended period is noted, customers understand the necessity of such measures in the current societal climate.
Mrs.Stan was really nice and quick, Patient love her.
April 2024
Thank you “ Stan” you made opening an account such a easy and quick experience
April 2024
Stan and Crystal were just so wonderful to me , they both helped me so paciently, with all my needs. There both very knowledgeable and were so kind to guide me through this difficult requests. Very respectful young lady’s, and they made me feel so comfortable.A+ to both