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February 2024 by Robert Sullivan
I purchased a Bulova watch. Had it fixed 3 times for not keeping time. Went in Monday to have face put back on. Was told all the reasons why they couldn’t help me. Went to Matthew’s jewelry in Orange and 5 minutes later it was fixed. No charge. Even when I told them I didn’t purchase it there.
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February 2024 by Lydia Kelley
Went in to get inspection and Bren was so helpful and very nice
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December 2023 by Diane Johnson
We cannot rave about Haley C. enough! My daughter got a ring for Christmas which quickly fell off and got stepped on. It was flattened; we thought it was beyond repair. Haley worked on it for ten minutes and got it back to beyond just wearable. We were charged nothing, and did I mention the ring wasn’t even from Kay’s? Will definitely go back for the customer service and kindness alone! Recommend highly!
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December 2023 by Josh Norton
Very friendly professional staff. very helpful an knowledgeable about the jewelry . Well diffently be a returning customer .
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October 2023 by Roxanne Romero
Apologies for forgetting the man that helped me but he was very friendly and helpful. I didn't spend a lot of money but he still helped me and was friendly. I will definitely go back when needing jewelry.
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October 2023 by James Bledsoe
i was there at the center mall and there was bad weather and the light's Flickerd and i went to go get something to eat and they said that the enternet was back up so the ladies called me back in the store and they were so nice and i end up buying ring and it was a nice visit at k-jewelry ? i would recommend k-jewelryer they sit with you until you purchase and they were so kind and help i found the sale on that ring and it was a awesome experience visiting with the staff there i would definitely go there again.
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September 2023 by Bianca Rochelle
Haley was amazing ! Went in looking for an engagement ring and she went above and beyond to help me find the ring of my dreams
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August 2023 by Kirin C
Haley had amazing service and answered all my questions I had
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August 2023 by Jermaine Landor
Great experience and amazing customer service
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November 2022 by Pollye Lewis
Awesome people! I went in needing to get an exchange for an necklace for my son, they was quick and had what I needed in stock in a bigger size and he LOVE'S IT! :)
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December 2021 by Brandon Dubois
Staff was welcoming and informative. Very patient with my decision making
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March 2021 by Courtney Bass
I had asked a older lady if she could size my ring finger for my husband. I had told her I needed it so my husband could finally stop asking me. He wants to get me a ring. I was looking and saw one I really like. I don't know if it's because she knew I was not buying anything but she made me feel very unwelcomed and as a guy who works there walks up she turns her head looks at him and gives him a look like She just needs to go her eyes got all big and everything. I was there maybe 15 min. Needless to say I will ask my husband to not bring his busniess here. I work customer service and if doing your job is a problem get a new one
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March 2021 by Anthony Rider
Great customer service
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January 2021 by Cynthia Warnell
The 1st person in and the 1st person out after picking up my item. Treated with kindness and respect.
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December 2020 by donnie savoie
I just wanted to say, Thank you to Brad at the Port Arthur Central Mall store for what you did. We went in there and bought a necklace and I noticed the bears for sale to help St. Jude's hospital, he helped me out with our purchase. Thank you sir, you and your staff are excellent.
